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I received a new older model of kindle fire hd 8.9. It has
I received a new older model of kindle fire hd 8.9. It has an older version of Silk. I cannot seem to download a new version. Not sure where to go from here. … read more
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I received a new older model of kindle fire hd 8.9. It has
I received a new older model of kindle fire hd 8.9. It has an older version of Silk. I cannot seem to download a new version. Not sure where to go from here. … read more
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I have a kindle fire. It stopped working two weeks ago. It
I have a kindle fire. It stopped working two weeks ago. It is fully charged and when I turn it on the Kindle Fire logo appears in the middle of the screen for a few seconds and then turns itself back … read more
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I need to update my Kindle HD Fire 7" today or will not be
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Cris
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Is the up date of kindles i saw on TV something special that
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Viet - Printer Tech
Viet - Printer Tech
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Just heard on the news that I have to download (??)
Just heard on the news that I have to download (??) something on my kindle by tomorrow or I won't be able to buy and download any new books?? What does that mean. Fran M.***@******.***… read more
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Viet - Printer Tech
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The first time I tried a Update I got a sales pitch to buy a
The first time I tried a Update I got a sales pitch to buy a anti virse for the price of $150.00. are you going to try the same....????????… read more
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Viet - Printer Tech
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I received a message to update my kindle fire from Amazon.
I received a message to update my kindle fire from Amazon. My system version is 6.3.4 The Update Your Kindle button is unavailable. I have connected it to my computer via USB cannot find internal file… read more
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My kindle version 3.0.2(553210206). My last purchase was put
my kindle version 3.0.2(553210206). My last purchase was put in the archives, says I need to update my software. How?… read more
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My Kindle Fire is one of the older ones (I do own a new HD
My Kindle Fire is one of the older ones (I do own a new HD Fire 7 also). Trying to update the system of the old one I have. The system version is 7.5.1_user_5170020. Serial Number is ***** A0A0 2383 0… read more
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I downloaded OS X Yosemite and it installed fine but at the
I downloaded OS X Yosemite and it installed fine but at the finish I got a message saying Kindle version is not compatible w/OS X. Sure enough when I click on Kindle app it like flicks off immediately… read more
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My kindle fire battery is not holding a charge. I purchased
My kindle fire battery is not holding a charge. I purchased the device in 2011: S/N: D01E A0A0 1447 17KS. When I start I have to re-start as the kindle locks up or goes to a black screen and locks up … read more
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My Kindle has been stuck on the software update screen now
My Kindle has been stuck on the software update screen now for over two hours. Has it locked up? What can I do to unlock it and make sure the update has taken effect please?… read more
Kriptokrit
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What operating system does the Fire use. I want to upgrade
What operating system does the Fire use. I want to upgrade the Adobe Flash player. How can I do this?… read more
Rod
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I tried to download flash player into my kindle and deleted again. But after that my screen is not sensitive to touch (unable to expand) and position (not change to landscape). Plz give me advice how … read more
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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