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I have a new LG G6 phone. Google maps works, but NONE of the
I have a new LG G6 phone. Google maps works, but NONE of the apps which rely on Google maps display the map at all. All I see is a gray background with the Google logo at the bottom left. Affected app… read more
Richard
Richard
Android Specialist
IT Manager, Consultant
49,275 satisfied customers
I need to permanently delete text messages from my galaxy s6
I need to permanently delete text messages from my galaxy s6 because I'm giving it to a relative. … read more
Richard
Richard
Android Specialist
IT Manager, Consultant
49,275 satisfied customers
I have a Samsung GS6 phone and have replaced a new sim card
I have a Samsung GS6 phone and have replaced a new sim card from amaysim which they have told me is active. The phone tells me to restart to access mobile networks but I cannot do so. Help.… read more
Richard
Richard
Android Specialist
IT Manager, Consultant
49,275 satisfied customers
Android > Google Photos Issues: Can not connect google
Android > Google Photos Issues: Can not connect google photos on phone to online because getting error message "unable to retrieve auto-backup settings". I have tried clearing app cache, uninstall/… read more
Richard
Richard
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IT Manager, Consultant
49,275 satisfied customers
I have a Galaxy S6 edge and my fingerprint isn't working so
I have a Galaxy S6 edge and my fingerprint isn't working so initially i use my gmail and password ***** it says "invalid username or password" when im trying it, but I know the information is right. D… read more
Jason Jones
Jason Jones
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Cannot make or receive calls or texts. People call and phone shows their name and number w
Cannot make or receive calls or texts. People call and phone shows their name and number with a red circle and line thru it… read more
Richard
Richard
Android Specialist
IT Manager, Consultant
49,275 satisfied customers
My Samsung Galaxy Note 3 phone is having texting problems--
My Samsung Galaxy Note 3 phone is having texting problems--long delays in sending and not receiving texts from others. Calling and the web browser work fine though. The problem started a few days ago.… read more
Richard
Richard
Android Specialist
IT Manager, Consultant
49,275 satisfied customers
My phone just updated to the 4.4.2 and I dont know how to answer
My phone just updated to the 4.4.2 and I dont know how to answer the godamn phone! This is my work phone. what do I do.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
have an samsung Sll from koodo. A tracking tap has been put
have an samsung Sll from koodo. A tracking tap has been put on my Phone. It showes in my messages as e6.net/SyppB. When I run a scan for spyware, ( IMS Service ) comes up. But I can't find it to remov… read more
Richard
Richard
Android Specialist
IT Manager, Consultant
49,275 satisfied customers
all the data was erased from my galaxy s1 without me manually
all the data was erased from my galaxy s1 without me manually erasing it, contacts, txt messages. I resinked with facebook so contacts were restored but I need to recover the txt messages. How did thi… read more
Richard
Richard
Android Specialist
IT Manager, Consultant
49,275 satisfied customers
My HTC 1 has stopped recording incoming and outgoing text and
My HTC 1 has stopped recording incoming and outgoing text and phone information. I can send a text but it is not stored in the memory and incoming ones can only be read once as they scroll across the … read more
Richard
Richard
Android Specialist
IT Manager, Consultant
49,275 satisfied customers
Hi I have a Galaxy Ace GT-S5830 and I need to move text
Hi I have a Galaxy Ace GT-S5830 and I need to move text messages to my new phone. Can I save these to the SD card so I can have them on my new mobile. If this is possible, please can you tell me how t… read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
my galaxy s3 wont ring landline numbers, it calls mobile numbers
my galaxy s3 won't ring landline numbers, it calls mobile numbers no problems but when I go to call a landline it beeps once and says called ended?… read more
Nick H.
Nick H.
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I connected Galaxy Note to PC via USB cable. Possible I shut
I connected Galaxy Note to PC via USB cable. Possible I shut down after select some file from my Galaxy without using to eject tool from windows. It made me can't see storage from Galaxy Note anymore … read more
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Nick H.
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Samsung gt 19001 will receive but not send texts also it
samsung gt 19001 will receive but not send texts also it keeps going to an inactive gmail account for sign in. how do i sign in with another account… read more
HandyAndy77
HandyAndy77
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My HTC mobile phone will not allow me to sync with my PC. W
My HTC mobile phone will not allow me to sync with my PC. When I try to sync it tells me that 'the device does not have enough memory' although the screen is telling me that it has 3.4GB free space. T… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
My samsung reality always says the memory is full even after
My samsung reality always says the memory is full even after I delete everything I can. As a result I can't download a picture from a multimedia message. How can I clear up memory so I can view the pi… read more
Randy Boman
Randy Boman
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whats the best way to transfer all of my information (contacts,
what's the best way to transfer all of my information (contacts, apps, email, data)from an old, original Motorola Droid to a new RAZR?… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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