Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a kindle account and have build up a library of books…

Customer Question
I have a kindle account...
I have a kindle account and have build up a library of books on me phone, i was reading a book on my phone in my kindle app. and fell asleep. the next day the phone was dead, so i recharge it. when i cane back to the app all my books were gone and it want me to get a new password
Submitted: 2 years ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 2 minutes by:
3/7/2016
Android Device Expert: Cris, Technician replied 2 years ago
Cris
Cris, Technician
Category: Android Devices
Satisfied Customers: 7,018
Experience: 3yrs. experience with Android phone and tablets.
Verified

Hi, thanks for using JustAnswer.com I am Cris.

It appears the Kindle app is prompting you to sign into your account? Did you put in the Amazon account deitals?

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
I want to connect my android kindle to my ipad. My kindle
My kindle device is probably 1st generation. My droid is Samsung note 4, my I pad is about 5 years old. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I can not get into my Kindle Library on my droid cell phone
I can not get into my Kindle Library on my droid cell phone or my iPad. I hope someone can help me. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
I have an iPad that I wanted to put the Kindle app on. I was
Hello, I have an iPad that I wanted to put the Kindle app on. I was looking at the free app. My Dad has an account and a Kindle with tons of books already in his library that I wanted to tap into. Do … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Unable to transfer books from Dees kindle 2 to Dees kindle
Unable to transfer books from Dees kindle 2 to Dees kindle 3. Unable to access "Access Account' or "Kindle Library" Will not recognize email address or password ***** allow access, even though email a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I replaced my damaged iPhone and my current book didn't
I replaced my damaged iPhone and my current book didn't transfer to my new phone. What can I do to get it on my new iPhone ?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
trying to load overdrive on my kindle so I can get booksfrom
trying to load overdrive on my kindle so I can get books from the library. I get to the create account screen which looks like it is running out of ink. (very Pale) I fill our the info but never get a… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a kindle library of almost 300 books on my iPad and
I have a kindle library of almost 300 books on my iPad and several other devices. Recently I purchased 4 new books and they showed up on my Kindle Paperwhite but not on iPad. How do I combine these li… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have 3 models presently the latest being about a year old
I have 3 models presently the latest being about a year old kindle fire.They all have a problem from time to time and my exclusive use is every night to help go to sleep. This makes problems a real pa… read more
toughguy
toughguy
Master\u0027s Degree
210 satisfied customers
I have had a Kindle for about 4 years now. I haven't used
I have had a Kindle for about 4 years now. I haven't used it for several months, but when I wanted to load library books on it from my local library, nothing would download. I have always found the li… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have an Android tablet on which I have loaded the Kindle
I have an Android tablet on which I have loaded the Kindle app. I purchase books using my Kindle app. i have somehow taken 8 of my book residing in my Kindle library and managed to have added a white … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I tried to download a set of books from my list in Amazon.
I tried to download a set of books from my list in Amazon. The response was that I cannot download them because my device is not registered. I buy books frequently and they are downloaded without a pr… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have a Samsung S5 and I learned that Kindle has an app for
I have a Samsung S5 and I learned that Kindle has an app for Samsung. Previously I had the Kindle app loaded on my phone, but I like that the Kindle for Samsung has the free book every month. The prob… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
There is a certain book that is displayed on my Kindle devices
There is a certain book that is displayed on my Kindle devices (phone and PC) but isn't in my cloud library in my Amazon/Kindle account. I don't want this book on my devices. How can I remove it from … read more
Cris
Cris
Technician
7,018 satisfied customers
I would like your help in somehow merging the Kindle account
I would like your help in somehow merging the Kindle account that I access on my laptop and my android phone with the account I have on my rather old Kindle 2. The Kindle 2 is, I'm afraid, on it's las… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I rented two books from the library with my library card.
I rented two books from the library with my library card. They show on my account but did no receive on my kindle fire. What's the next step to get these books.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I want to be able to get books from a public library. There
I want to be able to get books from a public library. There is a class offered locally here "How to do it" ... but it says: KINDLE must be registered with Amazon before the class....I have an I - PAD … read more
Cris
Cris
Technician
7,018 satisfied customers
I have a Nexus 7 and an amazon kindle account. I bought a book
I have a Nexus 7 and an amazon kindle account. I bought a book and Amazon shows it is ready to download to my android device the next time I turn it on. But, my Nexus 7 never receives the book. What a… read more
Cris
Cris
Technician
7,018 satisfied customers
I have the new Galaxy 4g phone and have kindle on it. I put
I have the new Galaxy 4g phone and have kindle on it. I put about 8 books on it and was reading one night. The next day my kindle app dissappeared. How do I get it back and will all my books br on it?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x