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After playing several different games for many months with
After playing several different games for many months with no problems, kindle suddenly says not connected to app store. Why is it doing this?… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
When i tired to connect to wifi, the network said my browser
When i tired to connect to wifi, the network said my browser was out of date. But I can't figure out how to upgrade the beta browser on my (just regular, not too old) kindle. Suggestions? … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I received mail that I did not update my kindle by March 22.
I received mail that I did not update my kindle by March 22. Could you give me easy instructions to update my old kindle. Also to change my credit card #***** Thank you… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,233 satisfied customers
I have an older kindle n didn't update by March 22 2016. Now
I have an older kindle n didn't update by March 22 2016. Now I can't update my kindle. It won't recognize my wifi and password.… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,233 satisfied customers
I plugged in my Kindle on March 22 and left if plugged in
I plugged in my Kindle on March 22 and left if plugged in overnight for two nights but I could not tell that it updated as it should have. What do I do now? Ledema Renfrow ***@******.***… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I bought a used Kindle. The owner had reset it, but I have
I bought a used Kindle. The owner had reset it, but I have never been able to get it registered with my Amazon account. No matter what I do, it rejects my password. Now with the March 22 deadline loom… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,233 satisfied customers
I have a kindle voyager. They sent me a postcard saying they
I have a kindle voyager. They sent me a postcard saying they have been trying to get hold of me. "To avoid interruption to your reading, please update your decice(s) by March 22, 2016". I tried to do … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I updated my kindle fire with new software but still getting
I updated my kindle fire with new software but still getting message from you kindle not updated. OS5.1.1. That is what my kindle reads and there are changes on my screens. No acknowledgement letter f… read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
My kindle needs the software update before March 22 -- If it
my kindle needs the software update before March 22 -- If it is not done will I still be able to read my books - will the lack of download up date only stop the purchase of new books - if not updated … read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
Received an email telling me i have to update my kindle
received an email telling me i have to update my kindle before March 22, 2016 in order to continue using it. Tried to do it by following the simple directions while connected to my wifi. But after doi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I need to check on updates kindle fire. Serial # D01E A0A0
I need to check on updates for my kindle fire. Serial # ***** A0A0 1446 2L11 Current System VERSION: 6.3.4_user_4120720… read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
I have a kindle 2.5.6 which is also connected to my ipad via
I have a kindle 2.5.6 which is also connected to my ipad via amazon I recently reeived a notice entitled "Critical Software Update for Kindle E-Readers from Amazon.com It lists a number of kindle devi… read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
wont connect to internet .. have re initialized back to factory
wont connect to internet .. have re initialized back to factory settings several times .. no problem getting emails thoug… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
My Motorola Xoom will not open on a "click to download" -
My Motorola Xoom will not open on a "click to download" - I usually does. Has just stopped the past 2 days. HELP… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I keep recieving an error message when trying to download
i keep recieving an error message when trying to download from the play store app on my Mid android google tablet just purchased. Error Message: error retrieving information from the server. RPC: S-5:… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I have purchased some games recently and they want download
I have purchased some games recently and they want download to my nook color. It says it downloaded and goes to my home screen and then it says installing but never does. I have even updated some game… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I have talk (used to be called chat too) on my note and i used
I have talk (used to be called chat too) on my note and i used to get notification and Arlington when an instant message came in now i don't get anything. i got prompted to do a software upgrade last … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
Samsung Galaxy Tab, 7" on Verizon process force closes
Samsung Galaxy Tab, 7" on Verizon -- since Gingerbread download (2.3.5) getting an error intermittently that "Google Framework App failed". Also will not sync calendar. Failure is "com.google.process.… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,202 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

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Kriptokrit

Kriptokrit

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Over 6 years of experience in Electronics support service.

fbox

fbox

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Rod

Rod

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Bernie

Bernie

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6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

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Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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