Android Questions? Ask Android Device Experts for Answers ASAP
Hello and sorry you're having problems. I would suggest viewing the video at the link below to see how to remove the back of your Kindle DX and if you have further problems, simply let me know and we can proceed.
If you need further assistance let me know. Please do not forget to click at least a 3 STAR RATING, at the top of the page for my efforts. You can follow up at any time if needed.