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I'm not sure what has happened to my Samsung S3 GT-I9305.

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When I switch it on...
I'm not sure what has happened to my Samsung S3 GT-I9305. When I switch it on it is continually stating "Unfortunately Google play service has stopped" & Unfortunately Samsung account has stopped". I feel like it has corrupted somehow.
Is there a way to reprogram back to original. Nothing will open.
Submitted: 2 years ago.Category: Android Devices
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Answered in 4 hours by:
3/5/2016
Android Device Expert: ITPeter, Engineer replied 2 years ago
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 20,598
Experience: Electronic Engineer
Verified

Hi Ewen,

You may be getting an error because you have a very outdated version or the one you have is having a conflict/bug with the current Android version in your phone.

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Android Device Expert: ITPeter, Engineer replied 2 years ago

Try updating Google Play Services to the latest version.

See: http://www.apkreleases.com/tag/google-play-services/

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Android Device Expert: ITPeter, Engineer replied 2 years ago

If that doesn't work, then try clearing the Google Play Services cache:

1. Go to Settings > Apps.
2. Scroll to All apps and then scroll down to “Google Play Services” app.
3. Open the app details and tap on the “Force stop” button.
4. Then, tap on the “Clear cache” button.

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Android Device Expert: ITPeter, Engineer replied 2 years ago

Let me know if that works for you?

Pete.

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