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I have a Samsung J7 Sky Pro cell phone. I have already
I have a Samsung J7 Sky Pro cell phone. I have already contacted tracfone tech support for help in unfreezing my phone. I get a message saying the process com.android. phone has stopped, frozen, can't… read more
Pete
Pete
Engineer
Bachelor's Degree
9,783 satisfied customers
I have an issue with a Samsung Galaxy TabA 10.1 tablet. Some
I have an issue with a Samsung Galaxy TabA 10.1 tablet. Some upgrades were pushed last night, and I get a message on the screen saying that "Unfortunately google play dervices have stopped. On-line ad… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I'm trying to figure out why my qq international is not
I'm trying to figure out why my qq international is not working on my new phone, I never had problems on my old phone… read more
Richard
Richard
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IT Manager, Consultant
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My Samsung S3 just had a software update. Now it keeps
My Samsung S3 just had a software update. Now it keeps flashing up with 'unfortunately Samsung account has stopped. When I go into settings, under my email address it says 'error ' and at the bottom o… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I have a samsung galaxy exhibit sgh-t599. I have rooted the
I have a samsung galaxy exhibit sgh-t599. I have rooted the device and in an attempt to swap internal and external storage I used an app called SwapSD. The swap was unsuccessful and niw I cannot acces… read more
Pete
Pete
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My Samsung Galaxy 3.6 player will not boot up past the Samsung
My Samsung Galaxy 3.6 player will not boot up past the Samsung screen. I have tried the Volume/home button with the power button to bring up the "Secret Menu" screen with the option to Reset back to f… read more
Pete
Pete
Engineer
Bachelor's Degree
9,783 satisfied customers
Hi, I also have the unfortunately, Email has stopped message,
Hi, I also have the ' unfortunately, Email has stopped' message, I tried your method yesterday and it appeared tp be ok this morning, but reverted, again, popping up whatever I do… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
On my Android when I go into settings, more I get the error
On my Android when I go into settings, more I get the error message unfortunately settings has stopped… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,226 satisfied customers
Galaxy tablet gt-p5100 android version 4.0.3 baseband p5100xxld7
Galaxy tablet gt-p5100 android version 4.0.3 baseband p5100xxld7 kernel 3.0.8-546364-user [email protected] # XXXXX Build no. IML74K.P5100XWALE3 Internet has stopped error Can get web pages through favorite… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
My GT-N7000 had it's Firmware upgraded, now it doesn't work
My GT-N7000 had it's Firmware upgraded, now it doesn't work properly. It has error messages like 'Unfortunately, the process android.process.media has stopped' among others. Tried a Factory Reset that… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Hi, my galaxy s2 keeps beeping every couple of minutes with
Hi, my galaxy s2 keeps beeping every couple of minutes with message on screen referring to voltage too high, charging paused. This is when the phone is not even on charge. The device seems to also kee… read more
Dustin
Dustin
Support Technician
2,892 satisfied customers
I cannot start up my galaxy S2 5830. error message is "The
I cannot start up my galaxy S2 5830. error message is "The application Samsung Home (process com.sec.android.app.twlauncher) has stopped unexpectedly. Please try again. Force close" Removal of battery… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
Hi my galaxy s2 keeps freezing and all programs and apps randomly
Hi my galaxy s2 keeps freezing and all programs and apps randomly open and then have to be forced closed. any idea...… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I have a Samsung GT S5830 Galaxy Ace. My message indicator
I have a Samsung GT S5830 Galaxy Ace. My message indicator won't go off even though I've got no new messages. I've tried taking the battery out and leaving it out overnight. I've tried going into sert… read more
Nick H.
Nick H.
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Bachelor's Degree
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Ive had my Droid 2 for a little over a year. Ive started having a problem with
I've had my Droid 2 for a little over a year. I've started having a problem with the texting. After about 8 characters it locks up. The cursor blinks but won't add any more letters. Then it pops back … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
i have a samsung galaxy s. it turns on and boots up until i
i have a samsung galaxy s. it turns on and boots up until i get to the first initial screen that shows the time, battery power and status bar that i guess shows it acquiring a signal. its at that scre… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I have a Samsung Galaxy Precedent and it keeps telling me every
I have a Samsung Galaxy Precedent and it keeps telling me every other day " low on space". Moved apps I could to sd card. It gives me an ok, then later its back saying short on space. I have few apps,… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
follow-up: Galaxy 550 (model GT-15500M) can I turn off data and keep vo
Dear Waitongu2, Please follow up with my 1/8/2012 accepted question. Original Question URL: http://www.justanswer.com/android-devices/62mx7-galaxy-550-model-gt-15500m-turn-off-data-keep-voice.html… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

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Randy Boman

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Kriptokrit

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fbox

fbox

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Rod

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Bernie

Bernie

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6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

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Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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