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I have a 3rd generation Kindle Fire. I have been playing a
I have a 3rd generation Kindle Fire. I have been playing a game on it for awhile. With the last update, I get the msg that it won't install and I can't access my game. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
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I HAVE A KINDLE FIRE HD THAT I LOST SCREEN ON. AFTER
I HAVE A KINDLE FIRE HD THAT I LOST SCREEN ON. AFTER PLUGGING IN POWER TO CHARGE I ONLY GET A SMALL CHARGE SIGNAL. UNIT WILL NOT CHARGE? … read more
Nathan
Nathan
Bachelors of Science
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My newkndle hd fire does not advance chapters when I turn it
my newkndle hd fire does not advance chapters when I turn it off … read more
Richard
Richard
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IT Manager, Consultant
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3 yrs?) which I just jput unlimited free time on, thinking
3 yrs?) which I just jput unlimited free time on, thinking it was an add on . Instead it is the only thing I can get to on that machine. I have a lot of other things, several childrens apps an/games(p… read more
Rusty
Rusty
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Associate Degree
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My grandson was playing on my kindle and t a wrong button
My grandson was playing on my kindle and hit a wrong button and wiped out my kindle. I had a lot of books and games on here. Is there any way I can get it all back.… read more
Randy Boman
Randy Boman
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729 satisfied customers
My Kindle Fire HD 7" has not worked probably in a few days
My Kindle Fire HD 7" has not worked probably in a few days now. It takes forever to turn on, then forever for me to long on. What can I do it fix this?… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I am interested in the kindle fire I understand to be its
I am interested in the kindle fire for what I understand to be its ability to let me read a book and listen to the audible version at the same time. I need advice as to which is the best Kindle Fire d… read more
Ashik
Ashik
Master's Degree
1,176 satisfied customers
All of a sudden my kindle fire HD isn't going on when I turn
All of a sudden my kindle fire HD isn't going on when I turn it on. I got it for Mother's day last year. I keep it plugged in most of the time, and play scrabble and read FB messages in the evenings. … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I downloaded 101 2 free app game and then removed it from device
I downloaded 101 2 free app game and then removed it from device but the s music has not gone. It plays all the time even when I shut the device. Please advise how to stop the music.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I got a Kindle Fire For Christmas it had no manuals or papers
I got a Kindle Fire For Christmas it had no manuals or papers with it, I let my grandson who is twelve play my games on it he ran the battery all the way down until it went off, I charged it all night… read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
MY KINDLE FIRE WILL COME ON BUT THE SCREEN DARKENS BEFORE
MY KINDLE FIRE WILL COME ON BUT THE SCREEN DARKENS BEFORE THE GAMES START. THEY WILL NOT PLAY. I TRIED TURNING IT OFF FOR 10 SECONDS AND TURNING IT BACK ON AGAIN AND AGAIN PLEASE TELL ME WHAT TO DO… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a kindle fire HD and it is going to have to be replaced.
I have a kindle fire HD and it is going to have to be replaced. The USB (charge and computer interface functions) do not work. However, in preparation for the change I am trying to find out how to ins… read more
Cris
Cris
1,334 satisfied customers
Had a problem with my kindle fire having a black screen. I
Had a problem with my kindle fire having a black screen. I was playing a game when this happened. I had sound but no picture. I followed your instructions and now have everything is working fine (than… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I cannot charge my Kindle Fire. I have tried several chargers.
I cannot charge my Kindle Fire. I have tried several chargers. As soon as I insert charger Kindle Fire port it turns off.… read more
Cris
Cris
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I keep trying to play games that I have downloaded and up until
I keep trying to play games that I have downloaded and up until 3-4 weeks ago everything was fine now I keep getting Internal Service Failure… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Have Scrabble game uploaded and have played it for months.
Have Scrabble game uploaded and have played it for months. Now can't get it to open. It shows SYNCING at the top of the screen and a message bar theo the middle of the screen reads. : SORRY. The appli… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
My kindle fire will not turn on and I have only had it since
My kindle fire will not turn on and I have only had it since December. Everytime I touch the button to turn it on, it turns green for a few seconds then turns off again. This just started last week.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have the Kindle Fire and would like to play games on pogo.com.
I have the Kindle Fire and would like to play games on pogo.com. I can get into the website, but am unable to download the games for lack of Java. Is there a way to download Java to the Kindle Fire? t… read more
Cris
Cris
1,334 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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