How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 11169
Experience:  Personal Experience with many Android devices and versions
Type Your Android Devices Question Here...
Ashik is online now
A new question is answered every 9 seconds

The way my Kindle worked was changed and I 't seem to

Customer Question

The way my Kindle worked was changed and I don't seem to understand the new way
Submitted: 1 year ago.
Category: Android Devices
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

That is because Amazon has released a new update and your Kindle has updated. Would you like to change it back to default/old view ?

Expert:  Ashik replied 1 year ago.

There is a way to change back to original view without downgrading the software. I can give you instructions for that. Would you like to do that ? Please type your reply below on the box and click Send to send it to me

Customer: replied 1 year ago.
Ashik- I will get back to you when I get my new Kindle- I decided to get a new Kindle , different model , and if I have trouble setting up I will contact you immediately- Thank you- Carol
Expert:  Ashik replied 1 year ago.

Hi Carol, The new Kindle may comes with latest software, so you will have same issue. If you would like to change the view of Kindle, then follow the steps below;

Tap the Menu button (the 3 dots button at top right). Tap Settings. From Settings, tap Device Options. Tap Advanced Options and turn off Homescreen view switch. This will change it back with deleting new software.

Yes, you can get back to me when you get a Kindle and I will help you setting it up if you have any difficulty.

Best Regards,