Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I brought a HTC desire in December but now the camera has…

Customer Question
good morning my name is***** and...
good morning
my name is***** and i brought a HTC desire in December but now the camera has stopped working
Submitted: 2 years ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 4 hours by:
2/28/2016
Android Device Expert: Michael Hannigan, Developer replied 2 years ago
Michael Hannigan
Michael Hannigan, Developer
Category: Android Devices
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Computers and Electronics. Android Expert.
Verified

Hello. Thank you for coming to JustAnswer.

Sorry for the wait. My name is ***** ***** I will be helping you with your question today. Please let me know when you are available.

Mike

Ask Your Own Android Devices Question
Android Device Expert: Michael Hannigan, Developer replied 2 years ago

The first thing I would do is reset.the phone. Have you already done a reset? If you need.instructions on how, please.let me know and I will help.

Mike

Ask Your Own Android Devices Question
Customer reply replied 2 years ago
i did reset the phone but its still not working
Android Device Expert: Michael Hannigan, Developer replied 2 years ago

In that case, it is probably a hardware failure. HTC products generally come with a 12 month warranty, though. So I would have it repaired under warranty. Here is the HTC warranty page:

http://bitli.es/RAaLCn

Ask Your Own Android Devices Question
Customer reply replied 2 years ago
That didn't help and you charge me for that? I could've done that but I really thought you guys were number 1
Android Device Expert: Michael Hannigan, Developer replied 2 years ago

We are. If you would like to provide a little more detail, I'll do my best to help.

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan
Michael Hannigan, Developer
Category: Android Devices
Satisfied Customers: 11,888
11,888 Satisfied Customers
Experience: 25+ Years Experience in Computers and Electronics. Android Expert.

Michael Hannigan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
Ihave an old HTC Desire that has come up wiith a message
Ihave an old HTC Desire that has come up wiith a message "process no longer working"...or somethig. All I have now is the hTc screen. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My htc desire was not seeing the sd card so i took it apart
my htc desire was not seeing the sd card so i took it apart and found the ribbon connector was off. i replaced it and put back together but now the screen is blank even though the phone turns on and i… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
You know what, I cant stop on that winning note. Im going for
You know what, I cant stop on that winning note. Im going for the Rich bonus round. The topic is root unlocking. I have seen the software one click root and downloaded it. As Ive done research, it see… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My Nook HD has a micro SD card that I had first used in an
My Nook HD has a micro SD card that I had first used in an HTC desire phone. Now everything that I want ti download to the nook , says that it will download to the HTC . What needs to be done?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
how do I unlock my htc desire c when i have run out of tries
how do I unlock my htc desire c when i have run out of tries on the draw a pattern and now it wants my gmail user name and password XXXXX I have forgotten that password XXXXX PLEASE… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
HTC. Desire z, screen comes on and display is all good but
HTC. Desire z, screen comes on and display is all good but the touch screen doesn't work at all! Not even the emergency call? Any help?!… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
138 satisfied customers
up until today the camera function of my HTC Desire has workedperfectly.It
up until today the camera function of my HTC Desire has workedperfectly.It is now taking photos all in a yellowish colour and the tue colours are not showing. What do I need to do to get back to true … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have an htc desire z and my messages stopped working unexpectedly.What
I have an htc desire z and my messages stopped working unexpectedly.What do I do to solve the problem?… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
Good morning. Since the day I bought my HTC Desire, I cannot
Good morning. Since the day I bought my HTC Desire, I cannot synchronise my calendar. When I try to synchronise my contacts and calendar it only synchronises the contacts, despite the fact I have both… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
hi have htc desire hd with new battery lasts less than a working
hi have htc desire hd with new battery lasts less than a working day used no apps only made 4 calls also put on full charge turned off when indicator went green went to bed next morning phone dead tri… read more
James W
James W
Account Executive
Bachelor's Degree
2,959 satisfied customers
Hi. I have a HTC Desire. When i touch the camera ikon the
Hi. I have a HTC Desire. When i touch the camera ikon the screen becomes black and the error code 01 appears. I have tried to reset the phone and turnig it off and on. Everything else is working norma… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor\u0027s Degree
76 satisfied customers
I have a htc desire s phone and i am wondering if it is possible
I have a htc desire s phone and i am wondering if it is possible to arrange my photos in to different folders. at the moment i only have folders like, camera shots, all photos, downloaded photos and v… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
I have an HTC Radar and cannot send or receive pictures. when
I have an HTC Radar and cannot send or receive pictures. when receiving photo i get message GET MEDIA CONTENT NOW but cannot open. Vodafone say my account is clear to send and receive pictures. (my pr… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor\u0027s Degree
76 satisfied customers
Htc desire ran out of battery and switched off. Restarting
Htc desire ran out of battery and switched off. Restarting the phone does not go past the htc logo followed by the 3 network logo, it then only repeats this process. Technician in local 3 store did a … read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor\u0027s Degree
76 satisfied customers
HOW DO I TRANSFER SIM CARD DATA (EG.GTUNES) FROM MY OLD HTC
HOW DO I TRANSFER SIM CARD DATA (EG.GTUNES) FROM MY OLD HTC DESIRE TO MY NEW HTC DESIRE HD?… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
Hi.My HTC desire keeps coming up with the message "SORRY The
Hi.My HTC desire keeps coming up with the message "SORRY The process android.process.acore has stopped enexpectedly.Please try again. FORCE CLOSE" Every time I touch the force close the message reappe… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have an unlocked htc desire s and am using a wind sim card
I have an unlocked htc desire s and am using a wind sim card in italy. the data worked when I 1st got here 8 months ago, but suddenly stopped working. My APN settings are correct and the data plan is … read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
I have an htc DEsire s which I purchased from the UK. I turned
I have an htc DEsire s which I purchased from the UK. I turned it off this morning while in a radio studio, when I turned it back on again the time was wrong so i DIABLED THE AUTO TIME AND SET THE TIM… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x