How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3159
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
Type Your Android Devices Question Here...
Answers by Eric is online now
A new question is answered every 9 seconds

My brother gave me s deceased wife kindle, but doesnt know

Customer Question

My brother gave me his deceased wife kindle, but doesnt know her password.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

If you don't know the password, then you have to reset the Kindle to factory settings which will erase everything from it. To make sure, is the Kindle asking for a password/PIN to open the main screen ? Is it showing locked screen now ?

Also which model of Kindle is this ? Touch screen model or a model with keyboard ?

Related Android Devices Questions