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One of my kindle is not connecting to the internet since the
One of my kindle is not connecting to the internet since the latest update was installed. I have tried rebooting but no luck i have also tried turning off my router still no joy and I have purchased s… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I have a new one and am trouble registering it. my amazon
I have a new one and am trouble registering it. my amazon password ***** ***** declined. I have changed it twice on the amazon site and am still being declined … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
74 satisfied customers
I have a Kindle Fire. It no longer downloads audio books. I
I have a Kindle Fire. It no longer downloads audio books. I have reset the kindle back to it's factory settings. but that did not fix the issue. The issue started by being very slow downloading a book… read more
William Dishman
William Dishman
Store/sales manager
18 satisfied customers
Kindle fire will not connect to the internet. It says I have
kindle fire will not connect to the internet. It says I have wifi but when I try to continue to connect to the net it says authentication problem. I do no think it is the kindle err because I have gon… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I was given a kindle as a gift from the Scots College Sydney
i was given a kindle as a gift from the Scots College Sydney Australia in 2011 my known pw is debcrow13 and my mobile number is(###) ###-####I have tried many times to reconnect but i can't. i have a … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I have a Kindle paperwhite that I have had months.
I have a Kindle paperwhite that I have had for several months. A couple weeks ago I attempted to download a book and it told me that I had no networks available. This despite the fact that I have down… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I gave a strong wifi connection but I can no longer connect
I gave a strong wifi connection but I can no longer connect to Internet. I get a message saying that I am not connected but my connection is strong. How can I fix this?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
Unable to connect Smartphone to Belkin wireless router, help!
Hi., I have a new Motorola Moto G smartphone with Android 4.4.2 . I have a wireless router (Belkin 7 years old) which works fine with desktop and (when last used) a laptop. The Moto G connects to the … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
My Kindle Fire HD shows it is connected to my WiFi network
My Kindle Fire HD shows it is connected to my WiFi network in my wireless settings, but I still have the X on the wifi symbol on the status bar and I cannot connect. I have done all the steps as per y… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
My Kindle fire was totally compatible with my Netgear Router
My Kindle fire was totally compatible with my Netgear Router until I added a Netgear Extender. Now I get an "authentication failed" reading on both router and extender on my Kindle. The Kindle works f… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
my new kindle fire hd says it is connected to my local wireless
my new kindle fire hd says it is connected to my local wireless but the wireless symbol has an x through it… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
JUST HAD MY INTERNET SERVICE EVAL-TRIED TO SPEED UP-BUT STILL
JUST HAD MY INTERNET SERVICE EVAL-TRIED TO SPEED UP-BUT STILL CAN'T GET KINDLE TO WORK. HAVE NEW ROUTER/KINDLE FIRE AND HAVE LOST CONNECTION-ANY IDEAS WHY?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
My kindle fire was connected to wifi. Now it is not. I have
My kindle fire was connected to wifi. Now it is not. I have tried everything suggested but no results.… read more
Cris
Cris
63 satisfied customers
I cant seem to connect to the network. All of our other devices
I can't seem to connect to the network. All of our other devices are connected no problem. I am trying to connect to linksys… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I recently purchased a Kindle Fire. I keep getting " internal
I recently purchased a Kindle Fire. I keep getting " internal service failure". It then shuts down. What is going on and can it be fixed?… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
Samsung Galaxy Note. Email issues......I am having probelms
Samsung Galaxy Note. Email issues......I am having probelms with the Microsoft Exchange server for my emails. I get the emails working properly (inbox/sent/calendar/contacts) all ok. Then after a shor… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
Good morning, I received a Kindle for Christmas and since
Good morning, I received a Kindle for Christmas and since then have had multiple instances where I have a battery life of at least 1/2 or more, my Kindle seems to freeze or become excessively slow. Th… read more
Cris
Cris
63 satisfied customers
I received a kindle fire for Christmas. We had to install
I received a kindle fire for Christmas. We had to install a WiFi in our home after the holidays and I was anxious to get started. However, my kindle will not stay 'on'. I have tried charging it twice … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
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Answers by Eric

Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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