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The password is invalid for my gin rummy plus. a temporary
the password ***** ***** for my gin rummy plus. a temporary password ***** sent to me via text but i was unable to read it.Please help me log in my account.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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While playing a game my ZTE phone has frozen up and I cannot
While playing a game my ZTE phone has frozen up and I cannot get it to do anything nor can I figure out how to open it to remove battery for 15 seconds in order to get it going again, it simply will n… read more
Josh
Josh
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I was using my kindle fire HD last night. Everything was
Hi, I was using my kindle fire HD last night. Everything was fine. My grandson was playing a game and the device got low and turned itself off. I have had it plugged in all night and most of day. I ca… read more
Viet - Printer Tech
Viet - Printer Tech
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I can not to get my kindle fire hd to shut off, it froze up
I can not to get my kindle fire hd to shut off, it froze up while i was playing a game. how do i turn it off, i do not care about the game or the credits. it is getting hot, so i need to turn it off.… read more
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kindle fire hdx froze while play back of a music album. cannot
kindle fire hdx froze while play back of a music album. cannot restart by powering down..button does not let me shut it down… read more
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I have a kindle fire HD and it is going to have to be replaced.
I have a kindle fire HD and it is going to have to be replaced. The USB (charge and computer interface functions) do not work. However, in preparation for the change I am trying to find out how to ins… read more
Cris
Cris
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My Kindle Fire HD setting have changed. I can no longer read
My Kindle Fire HD setting have changed. I can no longer read a book in the vertical position all apps are show in the horizontal screen except Gin Rummy. How can I get the screen to rotate again?… read more
Ashik
Ashik
Master's Degree
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I went to play a game on my Kindle Fire HD and it froze on
I went to play a game on my Kindle Fire HD and it froze on the screen for the maker of the game. Now it is locked, I can't get the home page to come up/respond and it will not turn off.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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My kindle fire is frozen on the front page of a game and will
My kindle fire is frozen on the front page of a game and will not move, or turn off-the shut down words will not come up-I am lost… read more
Josh
Josh
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Associate Degree
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My Kindle Fire has frozen. I was looking at a map on the Weather
My Kindle Fire has frozen. I was looking at a map on the Weather Channel app and getting a close-up of our area..and now I can't move the screen, or even turn the Kindle Fire off. The clock even froze… read more
Ashik
Ashik
Master's Degree
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my kindle is frozen, i have an error notation and cannot close
my kindle is frozen, i have an error notation and cannot close it. i can still play the tread words game but cannot see all the letters because of the error notice. what do i do?… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
I have the Kindle Fire and would like to play games on pogo.com.
I have the Kindle Fire and would like to play games on pogo.com. I can get into the website, but am unable to download the games for lack of Java. Is there a way to download Java to the Kindle Fire? t… read more
Cris
Cris
1,311 satisfied customers
My Kindle Fire is completely unresponsive. Even the clock
My Kindle Fire is completely unresponsive. Even the clock is frozen. I had brought up the netflix app last night to watch a movie. Kindle froze with half the netflix screen displayed. Kindle is charge… read more
Ashik
Ashik
Master's Degree
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I turned on my kindle and added a wi fi network. then it froze
I turned on my kindle and added a wi fi network. then it froze and I cannot turn it off. I just has the "kindle fire" on the screen and I can't do anything… read more
Kriptokrit
Kriptokrit
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My Fire is frozen. Nothing moves on page and I cannot turn
My Fire is frozen. Nothing moves on page and I cannot turn it off or back on with power button. How do I fix?… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
The Kindle froze up this morning when I shut it down. You
The Kindle froze up this morning when I shut it down. You can tell it's still running because it's warm, but I'm unable to do anything. When I plug it in the power/charger light does not come on. Any … read more
Randy Boman
Randy Boman
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My Kindle Fire will not turn on. Press the button it goes
My Kindle Fire will not turn on. Press the button it goes green but the immediately go off. It is full charged. Can you please let me know what the problems is. I was playing a game when it froze and … read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My wifes Fire is stuck in a Kindle App bird game (not Angry
My wife's Fire is stuck in a Kindle App bird game (not Angry Birds) and it won't close, reopen, or restart. It has been frozen since yesterday and is plugged in and charged. She is unable to get it un… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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