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I have 2 paper kindles. I am unable to access books from one
I am unable to access books from one kindle to the other. I have gone into the cloud but I am only able to access the books on each Kindle. When my first Kindle broke I was able to retrieve all my old books from it when I bought a new paper white kindle. I have now bought another paper white kindle but can't access my other books from it or vice versa. … read more
Randy Boman
Randy Boman
Technician
10,648 satisfied customers
How do i turn off call barring on ha, Galaxy mega, We are in
How do i turn off call barring on ha JA: What's the make/model of your device? How old is it? Customer: Galaxy mega JA: How long has this been going on? What troubleshooting have you tried? Customer: … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My Kindle was recently updated and various language dictionaries
My Kindle was recently updated and various language dictionaries were added. Since then my battery life has been severely reduced. It loses charge almost immediately Why ?… read more
Randy Boman
Randy Boman
Technician
10,648 satisfied customers
My kindle has frozen on a page after I dropped it. I can't
My kindle has frozen on a page after I dropped it. I can't turn it off and when I tried to recharge it the light stayed orange and got very hot… read more
Randy Boman
Randy Boman
Technician
10,648 satisfied customers
Some books I didn't purchase have shown up on my kindle.
some books I didn't purchase have shown up on my kindle. Since I've been hacked and had privacy problems lately I'm wondering if someone else can just send them to me or do companies just ever send bo… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My touch screen does not work on my PanDigtal Novel Multimedia
My touch screen does not work on my PanDigtal Novel Multimedia Novel-7 Android Tablet and eReader.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I have a paper white. The screen language has turned. Display
I have a paper white. The screen language has turned. Display is in what looks like Chinese.… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a Kindle White about3 years old.The battery is fully
I have a Kindle White about3 years old.The battery is fully charged but it no longer responds to commands. It won't turn pages, it suddenly shuts down and reboots and then is no better. This started s… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I have a kindle paperwhite, and I like it just fine. But recently,
I have a kindle paperwhite, and I like it just fine. But recently, I've been having problems with it. It's connected to wifi and it's charged, but I've been noticing that lately, today included, the p… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
my Kindle Touch has been very slow to react to requests or
my Kindle Touch has been very slow to react to requests or purchases and now seems completely dead. It is fully charged but only shows a white blank screen and will not react to the turn on button.… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
HI Again, i think someone tried to hack my android, by encrypting
HI Again, i think someone tried to hack my android, by encrypting the dictionary, is that possible, his is the only number thats been giving me strange words, and different languages whenever i text, … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My ZTE Valet cell is locked. Ive turned it off, but I had
My ZTE Valet cell is locked. I've turned it off, but I had to do so by pulling out battery. When I turn it back on, everything comes up right, but I can't get it off the unlocked screen. When I push t… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I have a kindle fire and the portal that the charger cable
I have a kindle fire and the portal that the charger cable plugs into to recharge my fire is Loose and will not allow the charger to stay in the fire so that it can charge. can you help me with this p… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have a android kindle app and purchased a spanish english
I have a android kindle app and purchased a spanish english dictionary from the kindle store. I t said to go to menu-settings-dictionary and select as your primary dictionary. I cannot find a dictiona… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
My Galaxy Mini S5570 has the following impossible quirks: 1.
My Galaxy Mini S5570 has the following impossible quirks: 1. It is very sporadic in its response to touching the speaker button, and often takes several attempts to get it to respond to the slide feat… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
My Wildfire screen has suddenly gone black (as in off mode)
My Wildfire screen has suddenly gone 'black' (as in off mode) and will not respond. Phone rings when dialed from land line but cannot be answered. Had battery in & out, get switch on signal when press… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
My Samsung Galaxy 2 keeps on rebooting after 2 minuts approx,
My Samsung Galaxy 2 keeps on rebooting after 2 minuts approx, This has suddenly happened today. I have fully charged the battlery and cleaned the contacts as instructed in the trouble shooting section… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I recently bought a kindel 3G at walmart for my mother. It
I recently bought a kindel 3G at walmart for my mother. It did not seem to operate properly. I took it back to the store for replacement and was told I was too late for their 15 day return policy. The… read more
Cris
Cris
63 satisfied customers
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Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

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Kriptokrit

Kriptokrit

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Over 6 years of experience in Electronics support service.

fbox

fbox

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Rod

Rod

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Bernie

Bernie

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6+ years exp, Electronic Systems Professional Alliance

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WebGuy101

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Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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