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I am trying to use my Kindle app on my cell phone, a Samsung
Hi......I am trying to use my Kindle app on my cell phone, a Samsung S9. When I click on Amazon Kindle app, it takes me to screen showing one of the books I had looked at.I can't leave the screen.. Al… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
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My kindle fire is several years old and I am having trouble
My kindle fire is several years old and I am having trouble with it not sustaining a connection with my WiFi network. All other devices are find. Have any suggestions. … read more
Richard
Richard
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IT Manager, Consultant
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I have a roku 2 on my bedroom TV and connect to Prime video
I have a roku 2 on my bedroom TV and connect to Prime video along with other streaming channels. 2 days ago, it stopped connecting to Prime. When I click on the icon. it flashes a Prime screen and the… read more
Richard
Richard
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Trying to register my kindle. It will not accept my amazon
Trying to register my kindle. It will not accept my amazon account password. I can however get on amazon from my kindke … read more
Aparna Indresh
Aparna Indresh
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I am currently having $11.65 deducted from my checking
i am currently having $11.65 deducted from my checking account for Amazon Prime and i wish to cancel. … read more
Kraig
Kraig
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Diploma (Honors)
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My wife and I have had our iPads lock up our kindle
My wife and I have had our iPads lock up our kindle libraries an our libraries will not communicate with each other. In other word we can not share. Maybe a direct phone conversation would be the best… read more
Joel Kalman
Joel Kalman
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Master of Science Degree
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I am an amazon prime member, and was asked to select a free
I am an amazon prime member, and was asked to select a free book for July. I clicked on the book I wanted - The Sky Below, but I do not know how to get it to my Kindle. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
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Five books ordered for Fire not showing up. was having
five books ordered for Fire not showing up. was having trouble with WI-FI but now problem fixed. books ordered 5/6/17 and verified with e-mail to me. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,921 satisfied customers
I can you help me make sure that the book I am about to buy
I Hi can you help me make sure that the book I am about to buy will go to my kindle device and not to my ipad via icloud etc. ? I need to update my kindle somehow canyou advise ? … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
582 satisfied customers
I have a 5year old Kindle touch and I am thinking of buying
Hello, I have a 5year old Kindle touch and I am thinking of buying the new Kindle. I have two gift cards. Can I use them towards buying the Kindle? and can my books on my Kindle touch be downloaded on… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
I have a Kindle and I am a Amazon Prime member. I am not
I have a Kindle and I am a Amazon Prime member. I am not getting any e-mails offering me a free book each month. What is going on?… read more
Richard
Richard
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I was given a kindle fire with Prime which was in my daughters
I was given a kindle fire with Prime which was in my daughters name. I recently purchased Prime. A few days ago I ordered Prime and the kindle had many other programs downloaded.. My computer web went… read more
Viet - Android Tech
Viet - Android Tech
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Bachelor's Degree
41,948 satisfied customers
Can't register. I type in my amazon prime email address and
Can't register. I type in my amazon prime email address and password. It says that the information entered does not match an Amazon account… read more
Josh
Josh
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Associate Degree
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I have a kindle library of almost 300 books on my iPad and
I have a kindle library of almost 300 books on my iPad and several other devices. Recently I purchased 4 new books and they showed up on my Kindle Paperwhite but not on iPad. How do I combine these li… read more
Richard
Richard
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my kindle is asking me to register again i register my kindke
my kindle is asking me to register again i register my kindke about 2 years ago i do not want to lose any of my apps can u help me… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I have a Kendle fire connected to the riouter and the
I have a Kendle fire connected to the riouter and the internet. I am a prime member but I do not know how to navigate from season one episode one to episode 2 using the netgear remote… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I am trying toset up my wireless network on my new kindke fire.
I am trying toset up my wireless network on my new kindke fire. My phone and computer are on verizo wireless - VZAacess but can not establish on the Kindle Fire? Can you help?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,921 satisfied customers
I already have the original Kindle with Wifi; Works great.
I already have the original Kindle with Wifi; Works great. We will be getting the FIRE for a family member. Any wifi problems? Is the Reading facility as good as the original/ tHANKS… read more
John
John
Bachelor's Degree
5,525 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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