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I have a kindle fire that is probably atleast 5 or 6 years
I have a kindle fire that is probably atleast 5 or 6 years old. I have had all my books sent to 2nd kindle. For some reason I have no books. I had 6 or 7 on the kindle. No when I order books they do't… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
When i tired to connect to wifi, the network said my browser
When i tired to connect to wifi, the network said my browser was out of date. But I can't figure out how to upgrade the beta browser on my (just regular, not too old) kindle. Suggestions? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have an older kindle n didn't update by March 22 2016. Now
I have an older kindle n didn't update by March 22 2016. Now I can't update my kindle. It won't recognize my wifi and password.… read more
Viet - Android Tech
Viet - Android Tech
Technician
Bachelor's Degree
41,536 satisfied customers
I bought a used Kindle. The owner had reset it, but I have
I bought a used Kindle. The owner had reset it, but I have never been able to get it registered with my Amazon account. No matter what I do, it rejects my password. Now with the March 22 deadline loom… read more
Viet - Android Tech
Viet - Android Tech
Technician
Bachelor's Degree
41,536 satisfied customers
I updated my kindle fire with new software but still getting
I updated my kindle fire with new software but still getting message from you kindle not updated. OS5.1.1. That is what my kindle reads and there are changes on my screens. No acknowledgement letter f… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My kindle needs the software update before March 22 -- If it
my kindle needs the software update before March 22 -- If it is not done will I still be able to read my books - will the lack of download up date only stop the purchase of new books - if not updated … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I need to check on updates kindle fire. Serial # D01E A0A0
I need to check on updates for my kindle fire. Serial # ***** A0A0 1446 2L11 Current System VERSION: 6.3.4_user_4120720… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a kindle 2.5.6 which is also connected to my ipad via
I have a kindle 2.5.6 which is also connected to my ipad via amazon I recently reeived a notice entitled "Critical Software Update for Kindle E-Readers from Amazon.com It lists a number of kindle devi… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have an order i tried to make in march, 2015 but payment
i have an order i tried to make in march, 2015 but payment didn't go thru, so the digital order was closed because of lack of payment. i want to buy this digital ebook, but keeps stating order was bro… read more
Viet - Android Tech
Viet - Android Tech
Technician
Bachelor's Degree
41,536 satisfied customers
My kindle suddenly went blank a few days ago. I cannot get
My kindle suddenly went blank a few days ago. I cannot get any of the material on the kindle itself. That happened to be the same day that my Visa card had a holdd put on it because of possIble FRAUD.… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My Kindle is locked. I renewed my password ***** Amazon on
My Kindle is locked. I renewed my password ***** Amazon on Wednesday (6/10) and also made sure they had my MasterCard information and they indicated all was taken care of. When I ordered a new book it… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My wife recently passed away.........I noticed that she had
My wife recently passed away.........I noticed that she had 3 kindle tablets. How can I tell the model and how can I get the information to operate them?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I tried to download a set of books from my list in Amazon.
I tried to download a set of books from my list in Amazon. The response was that I cannot download them because my device is not registered. I buy books frequently and they are downloaded without a pr… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have a kindle fire hd. How do I delete trashy books you keep
I have a kindle fire hd. How do I delete trashy books you keep putting on the top carousel. I have small grandchildr.en that play games on my kindle & don't want them to see all of that… read more
fbox
fbox
Engineer
Bachelor's Degree
84 satisfied customers
I ordered several books on Kindle and now when I try to read
I ordered several books on Kindle and now when I try to read them, it is: I can try to download the item again from Archived Items. I do not understand. I have already paid for these books,why can't I… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
Kindle instructions on how to mnouver through books. When
Kindle instructions on how to mnouver through books. When th Kindle is turned off and I wish to return to a book I am reading Kindle brings back the page on which I first turned it off, even though I … read more
Cris
Cris
63 satisfied customers
I recently ordered several books from amazon hoping to download
I recently ordered several books from amazon hoping to download them from my mac to my kindle fire. Order was confirmed but I never found a way to order them downloaded to my mac. They do not show up … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have received a Kindle Fire as a gift, but this Kindle has
I have received a Kindle Fire as a gift, but this Kindle has been linked to my husbands first Kindle. I have tried to deregister the new one, but it doesn't recognize the original email acct. that i s… read more
Rod
Rod
Engineer
Graduate Certificate
37 satisfied customers
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Answers by Eric

Answers by Eric

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fbox

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Bernie

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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