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I can't connect wifi to the internet, i think it is about 5
i think it is about 5 years old.it is a kindle fire … read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I have a Kindle and I am not able to get to use mail and
I have a Kindle and I am not able to get to use mail and some games. I think the problem is that I have changed internet providers. My kindle is registered to Marion G. McLean and the old provider was… read more
Cris
Cris
1,309 satisfied customers
I have a first generation kindle fire and several days ago
I have a first generation kindle fire and several days ago it quit the wifi connection and I can't get it to reconnect. Any suggestions?… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I am having difficulty connecting to Wi-FI on my brand new
I am having difficulty connecting to Wi-FI on my brand new Fire HDX 8.9. The instructions for connecting to WI-FI are to "Swipe down from the top of the screen, and then tap Wireless." When I swipe do… read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
I have had a Kindle fire that my husband purchased for me from
I have had a Kindle fire that my husband purchased for me from amazon in July 2013. I have been very happy with it until this past 10 days. Somehow I have been kicked off the router connerction I beli… read more
John
John
Bachelor's Degree
5,524 satisfied customers
My computer went off line and when it was restored my Kindle
My computer went off line and when it was restored my Kindle no longer connects to the internet. How do I recover?… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I have a Wi Fi thru Sprint, a MiFi because I need it while
I have a Wi Fi thru Sprint, a MiFi because I need it while I'm traveling with my husband cross country on an 18 Wheeler, I have Wi Fi at my house but am never there, I'm trying to set up my Sprint Wi … read more
Jeremy
Jeremy
2,580 satisfied customers
Problem connecting Wi-Fi network "linksys". The security typ
Problem connecting Wi-Fi network "linksys". The security type I entered which is my e-mail password XXXXX not match the security type of the Wi-Fi network. I have been using my kindle for weeks buying… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
Hi, My Kindle is not recognizing my password XXXXX my wifi network
Hi, My Kindle is not recognizing my password XXXXX my wifi network name of ATT1859. It doesn't accept the password XXXXX have written down. What do I need to do to access the Kindle Store from my Kind… read more
Cris
Cris
1,309 satisfied customers
My wife has a kindle fire and we cannot log on to my wireless
My wife has a kindle fire and we cannot log on to my wireless network although we must been able to sometime because we registered thekinle. Can you help me Pete… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
we bought akindle fire back this may it stopped letting
we bought akindle fire back this may it stopped letting us get new apps i dont know if got too hot near another electronic or not i have areceipt 4 it how can i return it we dont really want another o… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
In trying to put a game on my Kindle Fire it would not take
In trying to put a game on my Kindle Fire it would not take my password ***** I tried getting another password ***** no luck it would not take that either and now I have lost all I had on my Kindle, b… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I bought a new Kindle Fire about two weeks ago. When I got
I bought a new Kindle Fire about two weeks ago. When I got it home and tried to register it, it had someone else's name on it so......I turned it over to my husband!! He said no problem and deregister… read more
John
John
Bachelor's Degree
5,524 satisfied customers
H I HAVE HAD MY KINDLE FIRE SINCE CHRISTMAS WITH NO PROBLEMS
H I HAVE HAD MY KINDLE FIRE SINCE CHRISTMAS WITH NO PROBLEMS UNTIL I FINISHED A BOOK AWAY FROM MY HOME WIFI . I COULD NOT CONNECT TO THE NEW WI-FI NOR CAN I NOW CONNECT TO MY HOME WI-FI. I HAVE TRIED … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
i cant get my kindle fire to connect to my home wifi it comes
i can't get my kindle fire to connect to my home wifi it comes back with incorrect password… read more
John
John
Bachelor's Degree
5,524 satisfied customers
I cannot get my Kindle to connect to my network> I have tried
I cannot get my Kindle to connect to my network> I have tried everything your online help says to do and still nothing. I have no problem with my wireless laptop. When I try connecting it says conn… read more
John
John
Bachelor's Degree
5,524 satisfied customers
I have lost my password XXXXX access the Wi Fi in my Kndle fire.
I have lost my password XXXXX access the Wi Fi in my Kndle fire. How do I recover the password XXXXX reset.… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I have a new Kindle fire which I am trying to set up, but when
I have a new Kindle fire which I am trying to set up, but when I swipe the arrow, I get nothing except a my kindle search window. Help!… read more
John
John
Bachelor's Degree
5,524 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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