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My kindle Fire tablet stopped working in March. I health
My kindle Fire tablet stopped working in March. I health issues until recently and couldn't do any thing about in until now I plugged it in to re charge it to try the soft reset . It was on charge all… read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
My Kindle Fire is getting old and I have mayn unread books
My Kindle Fire is getting old and I have mayn unread books on it. How do I back them up so I don't lose them if my Kindle stops working?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle stopped working today. It has charged all night.
My kindle stopped working today. It has charged all night. The green button is on, as soon as i removed the cord button went off. nothing comes up on my screen please help me, thanks Toni Collum… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
My Kindle stopped working last night-everything is blank. I have only
My Kindle stopped working last night-everything is blank. I have only had this Kindle since March. How do I get it repaired under warranty?… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
My Kindle stopped working the other day and I was unable to
My Kindle stopped working the other day and I was unable to turn it back on. I heard abouth the 20-second reset trick which I tried and it seemed to work. The inital "KindleFire" screen came up and it… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have had my Kindle for about 4/5years and yesterday it just
I have had my Kindle for about 4/5years and yesterday it just stopped working. I can't even switch it on - have tried charging it bu still nothing happening . Help!!!!! Evelyn Ranson… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
My Kindle Fire has the msn.com app for e-mail but it doesnt
My Kindle Fire has the msn.com app for e-mail but it doesn't work. It tries to download my emails but the circle saying "downloading" just spins and nothing comes up. It also shows only 2 of my many f… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
My Kindle Fire has just stopped working. When I charge it
My Kindle Fire has just stopped working. When I charge it the display says Kindle Fire then Kindle Fire fast reboot, but then nothing happens. What can I do please.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle Paperwhite just stopped working. It locked up. It
My Kindle Paperwhite just stopped working. It locked up. It shows a screen with a lot of block letters on it. At the bottom it does say "Swipe to unlock Kindle" but the screen does nothing when you sw… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
since yesterday, I cant get on facebook on my kindle. It
since yesterday, I can't get on facebook on my kindle. It says "facebook has stopped, OK". But I can get on facebook on the PC in the office. How do I fix this? everything else works, email, internet,… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my google nexus 7 kindle device is now stating "unfortunately,
my google nexus 7 kindle device is now stating "unfortunately, the amazon kindle is closed." what do i do now?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
MY KINDLE HAS STOPPED WORKING AND I AM DESPERATE!!! It does
MY KINDLE HAS STOPPED WORKING AND I AM DESPERATE!!! It does not enable me to read anything or buy anything or do anything. Whatever I get to come up (which is difficult in itself) does not stay long a… read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
hi I have charged my Kindle Fire but when I push the button
hi I have charged my Kindle Fire but when I push the button to turn it on nothing happens the little button lite is green then it shuts off . I bought it a year go Christmas have not dropped it or got… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
My Kindle Fire will not allow words with friends or facebook
My Kindle Fire will not allow words with friends or facebook to com up. It says I have lost the contitivity… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I downloaded the kindle app to my toshiba thrive. now when i
I downloaded the kindle app to my toshiba thrive. now when i try to buy a book from the kindle store I get the message"We're sorry" This title is taking a long time to download." Please go to your lib… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
My Kindle fire has stopped working all together. I know that
My Kindle fire has stopped working all together. I know that i have to bring it back to the store but i want to know what happens to all the info that i have in it. I have to set it all up again there… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi there! 1-Click works when I order on my PC, but not on
Hi there! 1-Click works when I order on my PC, but not on my Droid-X. Downloaded new version of Kindle app to phone, but still doesn't work. AM able to download samples, however it won't allow me to o… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Trying to turn on my Fire, then put in my password, hit OK.
Trying to turn on my Fire, then put in my password, hit OK. It stopped nothing . more. I turned off, put in the charger. It charged, now I go to get it to open. Nothing on my screen. For my $45.00 I g… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
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Answers by Eric

Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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