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Can Iget a telephone number to talk to a amazon

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representative on a Kindle exchange...
Can Iget a telephone number to talk to a amazon representative on a Kindle exchange Please!
Submitted: 2 years ago.Category: Android Devices
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Answered in 1 minute by:
2/18/2016
Android Device Expert: Jason Jones, Customer Service replied 2 years ago
Jason Jones
Jason Jones, Customer Service
Category: Android Devices
Satisfied Customers: 19,486
Experience: Years of experience and education.
Verified

Hello,

I am the person that will be helping you today.

They do make it difficult and next to impossible to locate a phone number. The way they operate is that you will request a phone call and they will call you.

Please, click the following link: - https://www.amazon.com/gp/help/customer/contact-us
- Log into your account.
- Click the Kindle button.
- Choose Kindle Device from the pull down menu.
- Choose Problem with my Kindle from the next menu
- Choose My Kindle is frozen from the next menu
- Click the Call Us button.
- Enter your phone number and click the Call Me Now button.

You can explain your issue to them and request a repair and/or replacement.

I look forward to hearing your feedback concerning whether or not your problem is fixed.

I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.

I will be standing by,
Jason

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Android Device Expert: Jason Jones, Customer Service replied 2 years ago

Hello again,

May I ask if that worked or if you need any additional help? If you need help, please let me know. If you are all set, please do not forget to rate my help on this page.

Thank you,

Jason

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