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My wife went to turn on my kindle fire yesterday it would
My wife went to turn on my kindle fire yesterday it would not start nothing on screen. Pushed and held down the power button for 20 seconds nothing tried holding power button down for 10 minutes still… read more
Nathan
Nathan
Bachelors of Science
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Where do I send my Kindle Fire to have it worked on? model
Where do I send my Kindle Fire to have it worked on? … read more
Nathan
Nathan
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One of our kindle fires stopped taking a charge. The
one of our kindle fires stopped taking a charge. The charging cable I have works when charging other kindles. I did notice that the cable is loose when plugged into the kindle that will not charge … read more
Nathan
Nathan
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I purchased two kid's edition fire on 2/14/16 from Best Buy
I purchased two kid's edition fire on 2/14/16 from Best Buy in Columbus Ohio. The connection outlet to charge the unit is loose. The unit will no longer charge. Where do I get the repairs, replacement… read more
Michael
Michael
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Bachelor's Degree
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My kindle has a screen saying your battery is empty. I have
my kindle has a screen saying your battery is empty. I have charged it but no change. What can I do?… read more
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Nathan
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I've got a broken charge port ... where canI get it fixed?
I've got a broken charge port ... where canI get it fixed? I'm in Western massachusetts, & am no longet a part of Sprint. What doea the top left screbebn light indicate? Do you know where or how I can… read more
Randy Boman
Randy Boman
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Kindle Fire HD, screen is flashing logo and turning on and
Kindle Fire HD, screen is flashing logo and turning on and off every few seconds. Will not reboot by pressing and holding the on/off button. Battery is fully charged.… read more
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Nathan
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Purchased new replacement Kindle Reader this afternoon to
Purchased new replacement Kindle Reader this afternoon to add to my present account. In starting it, I am asked for Login ID and Password. I have no idea what my Login ID is if not my e-mail address. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
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My Kindle Fire was charged overnight last night. This morning
My Kindle Fire was charged overnight last night. This morning after only ten minutes or so of reading, it closed down because, I assume, it needs to be charged. This has happened twice recently. *****… read more
Cris
Cris
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Good Morning - While travelling through Europe, I bought
Good Morning - While travelling through Europe, I bought a ZTE S203 mobile phone in Hvar, Croatia in September 2012. Have not used it since then. I will be leaving for England on July 8th, but cann no… read more
Josh
Josh
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Associate Degree
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My ereader will not take a charge. I have tried everything
My ereader will not take a charge. I have tried everything possible. Problem is I have 37 books that I can't get to. Can you help?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
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I have a sony e-reader which I have used for several years
I have a sony e-reader which I have used for several years to buy kobo books. Just recently I have had no luck in downloading the books that I have purchased. We have Vista on our computer which I hav… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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I lost my charger so have not used my kindle fire for a number
I lost my charger so have not used my kindle fire for a number of weeks. I now have a new charger that charger from my computer. When I plugged it in, it said that Windows was looking for updates and … read more
Thomas
Thomas
IT Manager
Associate Degree
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Hullo My wifes Kindle is playing dead intermittently. When
Hullo My wife's Kindle is playing dead intermittently. When active it is not responding correctly. What can I do to have it repa\red ? How do I disconnect it cfrom the cover.There are two buttons at t… read more
Nick H.
Nick H.
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Hello My Kindle Fire (1st) is stuck on the logo screen. I
Hello My Kindle Fire (1st) is stuck on the logo screen. I have tried to reset it by holding the off button for 20 sec, and then turning it back on with out any luck. The screen will flicker several ti… read more
Richard
Richard
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IT Manager, Consultant
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Mt Samsung Galaxy tablet will not charge. The battery shows
Mt Samsung Galaxy tablet will not charge. The battery shows a yellow triangle. Although I am in the UK, the tablet was bought in New York on 19th April 2012 so is not yet out of warranty. Can you help… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I have a Samsung Note 2 not covered under local warranty.
I have a Samsung Note 2 not covered under local warranty. The Sim card slot mechanism will not allow insertion of SIM card - how can I fix this?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I have recently purchased a kindle reader, I already have an
I have recently purchased a kindle reader, I already have an Iphone charger with a USB port; using the lead provided is it possible to charge the battery of the reader using this device… read more
Thomas
Thomas
IT Manager
Associate Degree
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Answers by Eric

Answers by Eric

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Kriptokrit

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Bernie

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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