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I recently bought a slightly used Samsung 9 about 3weeks
Hello I recently bought a slightly used Samsung 9 about 3weeks ago. I have at&t service. My phone was working fine, I hade biometric security fingerprint scan, yesterday, it refused my fingerprint but… read more
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Russell H.
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Vocational, Technical or Trade Scho
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I have a samsung s6 that is on a p. Finger print password to
finger print password ***** get into phone someone tried to get into my phone i forgot the password ***** u help to unlock my phone so i can use it … read more
Richard
Richard
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It my cell phone. J7 prime. I forgote my pasword. I have
It my cell phone JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: J7 prime JA: How long has this been going on with your smartphone? What have you tried so far? Custo… read more
Pete
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I have a samsung S8+ phone that I am locked out of. Samsung
I have a samsung S8+ phone that I am locked out of. Samsung reffered me to google get help to unlock this phone. The phone was set up for fingerprint use. I cannot locate my password ***** unlock the … read more
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I have a sprint samsung galaxy S8 phone. my battery died and
hi -i have a sprint samsung galaxy S8 phone. my battery died and it is telling me that my phone has been restarted and it needs to be unlocked using my password. i have forgotten my password ***** i u… read more
Kristen Van Laere
Kristen Van Laere
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How to unlock Samsung galaxy s8 in voice assistant mode. 6
How to unlock Samsung galaxy s8 in voice assistant mode … read more
Ashik
Ashik
Master's Degree
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I have forgotten my password on my mobile Samsung s7 that
I have forgotten my password ***** my mobile Samsung s7 that accompanies my fingerprints and cant unlock my phone … read more
Pete
Pete
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I rebooted my samsung s7 edge. Now my fingerprint id to
I rebooted my samsung s7 edge. Now my fingerprint id to unlock does not work and I forgot my password. How can I recover the password ***** unlock my phone?… read more
jeffreybongers
jeffreybongers
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I got it unlocked, it had run out of power and to turn it
I got it unlocked, it had run out of power and to turn it on, I didn't know my old password. I got it remotely accessed through Samsung but now when I go to password ***** on the phone, it asks for th… read more
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Joel Kalman
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I had a fingerprint set on my samsung note 5 it did not
I had a fingerprint set on my samsung note 5 it did not recognise my fingerprint and so it locked me out i could not remember my backup password ***** i have never had an issue with my fingerprint bef… read more
derrickonline
derrickonline
Information Technology Manager
164 satisfied customers
Pearl. I'm fit to be tied! My grandson helped me with the
Hi, Pearl. I'm fit to be tied! My grandson helped me with the fingerprint ID and it worked for a few days. Then it stopped reading my print. It asks for password. I have entered every password ***** c… read more
derrickonline
derrickonline
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Why can't I use device manager to unlock my phone...I forgot
Why can't I use device manager to unlock my phone...I forgot my back up password ***** fingerprint entry… read more
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I have a Samsung Galaxy Note 5. I have a fingerprint access,
I have a Samsung Galaxy Note 5. I have a fingerprint access, but I forgot my backup password. It will not allow me to get into it without a password. I am "dead in the water'"… read more
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I bought a Samsung Galaxy S6 Edge + 2/22/16 and Google has
I bought a Samsung Galaxy S6 Edge + 2/22/16 and Google has me locked out of it because I can't remember the original password. I am so upset over this because I have a brand new phone that I am paying… read more
Dr. Dan
Dr. Dan
Doctoral Degree
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I have a wifi tablet, Samsung model sm - t-800 and I am trying
I have a wifi tablet, Samsung model sm - t-800 and I am trying to unlock it. I had played with the fingerprinting and did an alternate password. I have a little cut on my finger so it wouldn't' recogn… read more
John
John
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how can i unlock my samsung galaxy note 3 password
how can i unlock my samsung galaxy note 3 password,my son mistakenly created a password XXXXX he forgot the password… read more
Nick H.
Nick H.
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I have Samsung Galaxy Note 1 (GT-N7000).........I have following
I have Samsung Galaxy Note 1 (GT-N7000).........I have following problem: 1. I have set password XXXXX lock but now forgotten password..... 2. Have tried using SAMSUNG DIVE but it connects to phone af… read more
Nick H.
Nick H.
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Bachelor's Degree
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I have a Samsung Galaxy S2 GT 19100 phone and the security
I have a Samsung Galaxy S2 GT 19100 phone and the security pattern has been attempted too many times. I have forgotten my gmail password XXXXX the phone is locked. How do I reset the password XXXXX an… read more
Kriptokrit
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Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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