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My kindle fire wants me to verify it is registered every…

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my kindle fire wants me...
my kindle fire wants me to verify it is registered every time i turn it on. my account says it is registered to M A Metzler ***@******.***. this repeats each time i turn it on. i get no response from that e mail. i don't know what else to do. my WI-FI is excellent. i have used this M"s 2nd Kindle successfully for several years until recent weeks.
Submitted: 2 years ago.Category: Android Devices
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Answered in 2 minutes by:
2/14/2016
Android Device Expert: Viet - Android Tech, Technician replied 2 years ago
Viet - Android Tech
Category: Android Devices
Satisfied Customers: 41,212
Experience: Troubleshoot Android Devices.
Verified

Hi,

I'm sorry about the issue. Please try the following steps:

  1. From Home, swipe down from the top of the screen, and then tap on the option More (or settings).
  2. Tap on the option My Account (or registration.)
  3. Then deregister it.
  4. Then register / sign in with your Amazon account (using your normal email address.)

Please reply at the box below to continue troubleshooting. Thank you.

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