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I was ordering a book today and my screen turned the icons…

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I was ordering a book...
I was ordering a book today and my screen turned white white the icons at the top of the page. Nothing I do can get it to turn off or reboot.
Submitted: 2 years ago.Category: Android Devices
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Answered in 1 minute by:
2/11/2016
Android Device Expert: info tech, Other replied 2 years ago
info tech
info tech, Other
Category: Android Devices
Satisfied Customers: 16,395
Experience: E reader expert
Verified

Hello

Welcome

Please reset the kindle by holding down the on/off switch for 40 seconds (use a watch to time) ignore any messages the kindle may display, then release your finger the kindle should reboot and re-load the operating system, you may have to do this both on and off the charger and upto 4 times before it resets.

Let me know if you need more help

A positive rating is appreciated thank you, ***** ***** be a rating bar of stars at the top of the page thank you

Regards

Anthony

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