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My kindle fire WiFi has a lock on it. How do I get rid of
My kindle fire WiFi has a lock on it. How do I get rid of that? … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I forgot my password. How can I access my kindle? I haven't
I forgot my password. How can I access my kindle? JA: When could you last access your Kindle? Customer: I haven't used it in over a year. JA: Did you try resetting through Amazon's online password ***… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
How do I unlock my Kindle fire? its at least 3 yrs old,
About 1 week. its voice activated and I follow the instructions but to no avail … read more
Pete
Pete
Engineer
Bachelor's Degree
9,771 satisfied customers
Second opinion] How do I unlock my Kindle fire? its at least
How long has this been going on? What troubleshooting have you tried?Customer: About 1 week. its voice activated and I follow the instructions but to no avail… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My Kindle Fire, approx. one year old, has locked me out. I
My Kindle Fire, approx. one year old, has locked me out. … read more
Nathan
Nathan
Bachelors of Science
24,890 satisfied customers
Lost my password can't log in, kindle fire 1yr, one week
lost my password *****'t log in JA: What's the make/model of your device? How old is it? Customer: kindle fire 1yr JA: How long has this been going on? What troubleshooting have you tried? Customer: o… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My amazon tablet is locked and it is not responding to
Hi, my amazon tablet is locked and it is not responding to attempts to shut down per Control Alt Del or pressing the Off button. Do you have any ideas. The battery is built in. … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,222 satisfied customers
How can I unlock my kindle. Also, I cannot access my kindle.
how can I unlock my kindle. Also, I cannot access my kindle. icons won't slide. It keeps saying "poor wifi signal. however, I am sitting right infront of wifi device and all netwooks work fine.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
My kindle fire HD is locked. I just bought it in January and
My kindle fire HD is locked. I just bought it in January and it has been working fine. Last night it locked up. I have the lady talking and she keeps saying Kindle Fire is locked but I hit the unlock … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
I have a kindle fire HD 4th generation and cannot get back
I have a kindle fire HD 4th generation and cannot get back in it since it HAS now locked me out.... the serial number is ***** pleaSE.. SINCERELY ELLIE… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
I have a kindle fire hdx. it requires no password. I just
I have a kindle fire hdx. it requires no password. I just turn it on and start using. When I tried to do that tonight, it says that I must enter a password. When I bring down the top it says " lock sc… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,222 satisfied customers
I cannot connect to my Wi-Fi network. When I touch it, it
I cannot connect to my Wi-Fi network. When I touch it, it tells me that it is not authentic. I have other devices connected to my Wi-Fi network which work and the kindle used to work, but I cannot get… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
My kindle paper white stopped moving and the screen locked
My kindle paper white stopped moving and the screen locked up. It said to unlock swipe scrren, but it does nothing. What can i do?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I seem to be locked out of my kindle I went to mayday and asked
I seem to be locked out of my kindle I went to mayday and asked if their was avoice notifer when I had mail the lady set something where everything I do a ladys voice keeps talking when I do anything,… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
My Kindle is asking me for a passcode. I have an Amazon password
My Kindle is asking me for a passcode. I have an Amazon password XXXXX it contains letters and the Kindle screen is only giving me a numeric pad. I don't know what my passCODE is - how do I reset it t… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
someone locked my kindle hdx out and am unable to get it unlocked
someone locked my kindle hdx out and am unable to get it unlocked I have no password XXXXX do I do to be ableee to use my kindle again and get it unlocked?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I have a Kindle Fire HD 7", Dolby Audio, Dual-Band Wi-Fi, 32
I have a Kindle Fire HD 7", Dolby Audio, Dual-Band Wi-Fi, 32 GB purchased in June, 2013.I've had no trouble with basic email, FB etc., but I began adding apps & answering questions it would ask etc. 2… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
my kindle fire is locked in the free time app and will not
my kindle fire is locked in the free time app and will not open..what do I do withot reseting… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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