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Kindle fire is frozen on display screen. i tried the 40 sec.
kindle fire is frozen on display screen. i tried the 40 sec. x5 but screen does not respond … read more
Cris
Cris
1,319 satisfied customers
I have had my kindle fire for about two years. My grand-son
I have had my kindle fire for about two years. My grand-son laid a 6-pack of water on top of the Kindle in a black case. Now when I turn it on all I get are gray lines across the the screen. I have tr… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
HELP - I have "Software Update" on my screen. I left it alone
(Kindle) - I have "Software Update" on my screen. I left it but it has been there since last night and nothing seems to remove it. What do I do ?… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
My Kindle Fire has frozen. I was looking at a map on the Weather
My Kindle Fire has frozen. I was looking at a map on the Weather Channel app and getting a close-up of our area..and now I can't move the screen, or even turn the Kindle Fire off. The clock even froze… read more
Ashik
Ashik
Master's Degree
1,134 satisfied customers
My kindle fire screen has frozen and can't be turned off.
My kindle fire screen has frozen and can't be turned off. The time at the top of the screen still says 10:57. Please help. Is there a reset button?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
my kindle fire frozen and will not turn off or on the last
my kindle fire frozen and will not turn off or on the last thing i looked at is still on the screen… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle Fire is completely unresponsive. Even the clock
My Kindle Fire is completely unresponsive. Even the clock is frozen. I had brought up the netflix app last night to watch a movie. Kindle froze with half the netflix screen displayed. Kindle is charge… read more
Ashik
Ashik
Master's Degree
1,134 satisfied customers
my kindle fire has frozen on the request screen asking "do
my kindle fire has frozen on the request screen asking "do you want to shut down your kindle" what do I do to unfroeeze it… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
The Kindle froze up this morning when I shut it down. You
The Kindle froze up this morning when I shut it down. You can tell it's still running because it's warm, but I'm unable to do anything. When I plug it in the power/charger light does not come on. Any … read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My Kindle Fire will not turn on. Press the button it goes
My Kindle Fire will not turn on. Press the button it goes green but the immediately go off. It is full charged. Can you please let me know what the problems is. I was playing a game when it froze and … read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I purchased a Kindle Fire in November 2011. Yesterday (February
I purchased a Kindle Fire in November 2011. Yesterday (February 29, 2012) the Kindle Fire did not start when I pressed the power button. I charged it throughout the night and it still did not start up… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My kindle has frozen. The scree comes on with the question
My kindle has frozen. The scree comes on with the question do you want to shut down your Kindke and and then the choice of shut down or cancel as press buttons in either case the screen goes off and t… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My wife Kindle Fire shutoff while reading. It did not go through
My wife Kindle Fire shutoff while reading. It did not go through a shut down stage just went black. She thought the battery went dead so she plugged it in. It appeared to show it had charged and had a… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I have had my Fire for about 2 months. Last week I turned it
I have had my Fire for about 2 months. Last week I turned it on to read, it came on normally, I was searching for a book and it just went off. I have tried to turn it on several times, nothing happens… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My Kindle Fire is frozen. The screen shows"Power Off Shutting
My Kindle Fire is frozen. The screen shows"Power Off Shutting Down" but the little circle does not turn turn and "Word with Friends" is in the background. the Kindle is warm.… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My Kindle Fire is 10 days old. I turned it off today and now
My Kindle Fire is 10 days old. I turned it off today and now it won't go back on. I put it on the charger although I don't think it needed charging) anmd still nothing happens. Any secret tricks I don… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
my kindle fire is frozen. When I turn it on, its frozen on
my kindle fire is frozen. When I turn it on, its frozen on the 'Do you want to shut down you kindle' screen. What should I do?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
My new Kindle seems to be frozen. I registered it then the
My new Kindle seems to be frozen. I registered it then the screen changed to blank. It only says "Kindle Fire". I charged it all night, turned it on and off but still says Kindle Fire. I can't do anyt… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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