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Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9757
Experience:  Android Tech
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I lost all my display icons on zenphone 2 how to I replace

Customer Question

I lost all my display icons on zenphone 2 how to I replace them
Submitted: 1 year ago.
Category: Android Devices
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Randy Boman replied 1 year ago.

Try this please.

1. When device is off, press (also hold) volume down key and then press (also hold) power key.

After the device vibrates, release power key (keep holding volume down key) to enter recovery mode.

2. Select "wipe data/factory reset" by volume down key (or volume up key), and then press power key.

3. Select "Yes -- delete all user data" by volume down key (or volume up key), and then press power key to start reset.

4. After reset is completed, select "reboot system now" and press power key to reboot your device.

Expert:  Randy Boman replied 1 year ago.

Were you able to get the Asus Zen working properly?

Let me know if you need more help please.

Customer: replied 1 year ago.
no the phone didnot respond to that method.any other methods of recovery?
Expert:  Randy Boman replied 1 year ago.

I am sorry about this,unfortunately this sounds like it might be a hardware issue.