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My Kindle Fire will not go on. It was fine on Friday night
My Kindle Fire will not go on. It was fine on Friday night but last night and today it is BLACK. … read more
Rahul P.
Rahul P.
Bachelor's Degree
963 satisfied customers
All my music is gone. All I see is a blank screen that says
All my music is gone. All I see is a blank screen that says Recent Activity and a buffering circle. When I try to go to my Library it jumps back to my Home carousel. Everything else seems to be fine. … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I turned on my kindle and it was on second or two and
I turned on my kindle and it was on for a second or two and went blank..I get a doorbell sound when I turn it on but just a black screen.… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,237 satisfied customers
My Kindle will not let me connect to my WiFi. I was on You
My Kindle will not let me connect to my WiFi. I was on You Tube, and it suddenly froze up and said Swpe has stopped. Now I can't even get to my home page.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
My moto e has a blank screen. I can turn it on but as soon
My moto e has a blank screen. I can turn it on but as soon as it reboots it goes blank. I can hear the phone ringing but can not answer… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
My Samsung Galaxy continues to turn itself off and on again
My Samsung Galaxy continues to turn itself off and on again every 15 seconds. This problem started after the phone had updated late last night. I have read through and completed the steps you advised … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Ive got the same problem described by Nick, However, beside
I've got the same problem described by Nick, However, beside "hearing sounds", I cannot see almost anything on the black screen when rebooting (with up+down+power volume) - Not even the Samsung Logo? … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Can you help me restore my Samsung Note GT-N7000 with build
Can you help me restore my Samsung Note GT-N7000 with build JPLSB using the latest Jelly Bean O/S and rooted? I tried last night and messed it up so now I can hard reboot only. I'm in China and using … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
My Kindle Fire just stopped working. I was using it, and set
My Kindle Fire just stopped working. I was using it, and set it down next to me. When I picked it up a few seconds later, the screen was black. I thought maybe it had timed out, but nothing I did coul… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
my galaxy sII has run out of battery and shut down. normally
my galaxy sII has run out of battery and shut down. normally when i plug it in after it has run out of juice it will show the green battery and stay shut off. however, my phone keeps rebooting when i … read more
HandyAndy77
HandyAndy77
IS Technician/Hardware Specialist
Bachelor's Degree
6 satisfied customers
Kindle was dropped five days ago and appeared to still work
Kindle was dropped five days ago and appeared to still work but today attempted to turn wireless on since when screen is blank. Have connected USB to charge, light comes on but no screen action and co… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Yesterday while at at the grocery store, my Kindle Fire went
Yesterday while at at the grocery store, my Kindle Fire went off. The battery wasn't low, but when I got home, I charged it all night long and am still unable to turn it on. when I attempt to turn it … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Samsung galaxy s and firstly I noticed the charger
I have a Samsung galaxy s and firstly I noticed the charger wouldn't charge unless it was in a certain position and Samsung kies kept flashing up. I then got a new charger and when I used that, the sc… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
i have kindle fire, it was a Christmas gift and i have never
i have kindle fire, it was a Christmas gift and i have never had trouble with it, til this evening when i went to turn it on it was completely black and no green lite came on even when i put it in the… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Samsung GT-I9100 will not turn on. Im not sure if its a
My Samsung GT-I9100 will not turn on. Im not sure if its a charge issue because when l connected the charger to my device a yellow triangle with a '!' symbol poppd up on my screen then when completely… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
Trying to turn on my Fire, then put in my password, hit OK.
Trying to turn on my Fire, then put in my password, hit OK. It stopped nothing . more. I turned off, put in the charger. It charged, now I go to get it to open. Nothing on my screen. For my $45.00 I g… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
My Samsung Galaxy S2 is not charging (my PCs not even recognising
My Samsung Galaxy S2 is not charging (my PC's not even recognising it when I connect my phone to it) or switching on. When I can finally turn it on, it switches itself off and then on again repeatedly… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
Received my Kindle Fire today. Took it out of the box and
Received my Kindle Fire today. Took it out of the box and registered it. After reading instructions, integrated previously purchased Amazon items onto my Fire. Next tested some mp3 music on the device… read more
John
John
Bachelor's Degree
5,524 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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