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Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 10916
Experience:  Personal Experience with many Android devices and versions
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My htc-one-xl is not displaying any apps. When I received a

Customer Question

My htc-one-xl is not displaying any apps. When I received a call I can't retrieve my call logs. No camera on display nothing at all. How can I get it working
Submitted: 1 year ago.
Category: Android Devices
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

It is possible that the firmware of your HTC phone is corrupted. We may need to do a factory reset which will erase everything from it and return it to new.

Before that, lets try to do a soft reset. Press and hold down the Power button and Volume Up button until the device is off. When it is off, release the buttons and let it boot. Turn it on if it is not turning on automatically.

Please let me know if that didn't work, so we can continue troubleshooting.