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My kindle fire has completely stopped working. If it is
my kindle fire has completely stopped working. If it is fixable, where … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,219 satisfied customers
I have a Kindle Fire and I love it. However all of a sudden
I have a Kindle Fire and I love it. However all of a sudden the screen went blank. Assume it's the 5" screen and I have had it 4 years and have NEVER had any problems. I use it to download and read bo… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,219 satisfied customers
My kindle wont work, when I put my password it go into a
hi I am Kerriann Lovekin My kindle wont work , when I put my password ***** go into a blank page everytime… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,219 satisfied customers
I cant reset my Kindle Fire HD. I have tried holding the button
I cant reset my Kindle Fire HD. I have tried holding the button down for over 40 seconds and it still wont work. The unit is fully charged. It is stuck on the screen "EMob ile Security & Antivirus" sc… read more
Pete
Pete
Engineer
Bachelor's Degree
9,771 satisfied customers
I just replaced the screen on kindle fire HD 7". Once complete
I just replaced the screen on kindle fire HD 7". Once complete I powered the unit and got a pure white blank image. Tried holding power button and got flashing white image response. Slowly getting fas… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,598 satisfied customers
When I try to go into a game, it starts to load and then goes
When I try to go into a game, it starts to load and then goes back to the carosel. Also when the screen is blank there is a grayish light at the top.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I was downloading a few apps and my kindle fire froze. I tried
I was downloading a few apps and my kindle fire froze. I tried hooking it up by USB to my laptop to download its drivers and then it went black. Not sure if it shut off or is just in sleep mode, but i… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Ive got excellent wi fi reception but my kindle fire wont
Ive got excellent wi fi reception but my kindle fire wont keep connected to the internet always going offline I have no problems with my laptop… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I dropped mu KObo vox. It now wont turn on but the green light
I dropped mu KObo vox. It now wont turn on but the green light does flash. I tried a factrory resset but no luck, Morleen King… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
My Kindle Fire shut down because of a low battery, I tried
My Kindle Fire shut down because of a low battery, I tried to turn it back on but it wont come back on even after trying to recharge. It has done this before and don't know why, can you help me?… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
My son got me a kindle fire for christmas last year but i
My son Robert got me a kindle fire for christmas last year but i still haven't connected to the internet. We purchased a USB cable and i connected it to my computer. i went to wi fi, picked a selectio… read more
Richard
Richard
Android Specialist
IT Manager, Consultant
49,146 satisfied customers
why wont my kindle fire wont turn on it was about to die so
why wont my kindle fire wont turn on it was about to die so i put it on the charger and know it wont turn on now… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
had wifi with kindle fire charged it and lost wifi at work.
had wifi with kindle fire charged it and lost wifi at work. I know they have wifi because my regular kindle will pick it up. so how do I get my fire ti do so. Ive tried the way the video shows me but … read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
hello my kindle fire wont come on fire i selected to listen
hello my kindle fire wont come on fire i selected to listen to music a popup bar came up sayin sorry cant load mp3 it says click force clore or wait i click force close now it wont come on the screen … read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
some freebie books wont download the book cover does but the
some freebie books wont download to my kindle fire the book cover does but the rest of pages are blank… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle fire is fully charged but yesterday afternoon the
my kindle fire is fully charged but yesterday afternoon the screen went blank and now when i go to turn it on the words kindle fire come on but then the screen goes blank and nothing else happens. i h… read more
Rod
Rod
Engineer
Graduate Certificate
37 satisfied customers
My new Kindle seems to be frozen. I registered it then the
My new Kindle seems to be frozen. I registered it then the screen changed to blank. It only says "Kindle Fire". I charged it all night, turned it on and off but still says Kindle Fire. I can't do anyt… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Received my Kindle Fire today. Took it out of the box and
Received my Kindle Fire today. Took it out of the box and registered it. After reading instructions, integrated previously purchased Amazon items onto my Fire. Next tested some mp3 music on the device… read more
John
John
Bachelor's Degree
5,524 satisfied customers
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Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

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Kriptokrit

Kriptokrit

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Over 6 years of experience in Electronics support service.

fbox

fbox

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Rod

Rod

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Bernie

Bernie

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6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

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Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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