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AnswerManRob, Technician
Category: Android Devices
Satisfied Customers: 10788
Experience:  Over two decades of experience in electronics, including teaching for 5 years.
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Both my wife and I have kindles that we love. Hers no longer

Customer Question

Both my wife and I have kindles that we love. Hers no longer takes a charge. A few days prior to not taking a charge, it was fussy about accepting a charge from the charging cable. Now nothing. This happened to my kindle a few months ago. I don't recall how it got fixed
Submitted: 1 year ago.
Category: Android Devices
Expert:  AnswerManRob replied 1 year ago.

It could be the charging jack, but try resetting the firmware first. To do this, press and hold the power button for 20 seconds. Then try charging it again. Let me know if it doesn't work.