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I have been requested to update my 1 click account. I did this.
I have been requested to update my 1 click account. I did this. I went to buy a book but when I looked at my kindle it had not been installed and neither had I received an order confirmation. Please c… read more
Ashik
Ashik
Master's Degree
1,087 satisfied customers
I live in Spain & have been ordering books on my Kindle for
I live in Spain & have been ordering books on my Kindle for 5 years. I receive samples but suddenly I get a notice saying I cannot order books because of where I live. Why?… read more
Steve G.
Steve G.
Engineer
17,987 satisfied customers
My Kindle is not accepting any new purchases. I have @ 5 books
My Kindle is not accepting any new purchases. I have @ 5 books awaiting on Amazon but they will not appear on the Kindle whether or not it is plugged into my computer.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
I have an old Kindle which I haven't touched in 2 years. Thursday
I have an old Kindle which I haven't touched in 2 years. Thursday I made a purchase through Amazon.com that said I received it, but, it's not listed on my kindle. I tried to update but to no avail.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
My Kindle fire HD is still under wuarantee but I am unable
My Kindle fire HD is still under wuarantee but I am unable to turn it on for the last few days. What can I do to make it operable?… read more
Cris
Cris
1,309 satisfied customers
I ordered a book and then the screen went off and then a small
I ordered a book and then the screen went off and then a small square at the bottom stated that I needed WiFi to receive the book. Now I can't get in at all.… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
I have a kindle fire hd. How do I delete trashy books you keep
I have a kindle fire hd. How do I delete trashy books you keep putting on the top carousel. I have small grandchildr.en that play games on my kindle & don't want them to see all of that… read more
fbox
fbox
Engineer
Bachelor's Degree
84 satisfied customers
I have ordered five ebooks from Feb 17th to Feb 24th. and have
I have ordered five ebooks from Feb 17th to Feb 24th. and have not have sent to me . You have sent me a emaim on each purchase, bit have not shown up on I Pad. Can you tell me what the [roblem is. Tha… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I HAVE 2 KINDELS. I HAVE ORDERED 2 NEW BOOKS . I HAVE ONLY
I HAVE 2 KINDELS. I HAVE ORDERED 2 NEW BOOKS . I HAVE ONLY RECEIVED THEM ON ONE KINDEL. I NEED TO RECEIVER THESE BOOKS ON BOTH MY KINDELS, HELP… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I clicked on Apps, and chose the Scrabble app. I got the game,
I clicked on Apps, and chose the Scrabble app. I got the game, but now I cannot get out of the app and back to reading my books. How do I get back to the book, and out of the scrabble page… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
When I tried to reinstall words with friends , it says its
When I tried to reinstall words with friends , it says its downloading, but nothing is happening. How do I get it to download… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
The problem was fixed for a short time but now it is worse.
The problem was fixed for a short time but now it is worse. I will open a book or game and within 5 seconds the whole system shuts down then starts on its own again in a short itme but I can never get… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I Have just bought the same book twice "Behind the Beautiful
I Have just bought the same book twice "Behind the Beautiful Forever" by Katherine Boo. How do I go about getting a credit on my bank account.… read more
John
John
Bachelor's Degree
5,524 satisfied customers
i upgraded my system and since then my book does not respond
i upgraded my system and since then my book does not respond and my gmail says usename and password XXXXX not match… read more
Bryan
Bryan
2,236 satisfied customers
I recently purchased a Kindle Fire. I keep getting " internal
I recently purchased a Kindle Fire. I keep getting " internal service failure". It then shuts down. What is going on and can it be fixed?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
I am told that I have 3 accounts open. I first purchased a
I am told that I have 3 accounts open. I first purchased a reader, then a Fire, which I gave to my daughter, Nancy XXXXX. Then I purchased a Fire, which I would like to continue using. I gave the read… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
i order a book from amazon 2 days ago; If Sons, Then Heirs
i order a book from amazon 2 days ago; If Sons, Then Heirs by Lorene Gay to be put on my kindle fire, it never happen, please esplain wht do I have to do to get it on my kindle to read.… read more
John
John
Bachelor's Degree
5,524 satisfied customers
I received a kindle fire for Christmas. We had to install
I received a kindle fire for Christmas. We had to install a WiFi in our home after the holidays and I was anxious to get started. However, my kindle will not stay 'on'. I have tried charging it twice … read more
John
John
Bachelor's Degree
5,524 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

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Randy Boman

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Kriptokrit

Kriptokrit

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Over 6 years of experience in Electronics support service.

fbox

fbox

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84 satisfied customers

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Rod

Rod

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Bernie

Bernie

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6+ years exp, Electronic Systems Professional Alliance

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WebGuy101

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Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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