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Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 38513
Experience:  Android Systems Specialist
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Got hacked Someone added 200+ contacts to my contacts list I

Customer Question

Got hacked
Someone added 200+ contacts to my contacts list
I tried deleting them but they reappear eventually
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me the make and model of your Phone and which email service the contacts are being stored to please?

Thank you

Customer: replied 1 year ago.
I phone 6
Expert:  Richard replied 1 year ago.


Can you sign into your Yahoo account here please

Delete the contacts from here and then they should stay removed on the phone.

Let me know please Mark how you go.

Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Richard replied 1 year ago.

I work online here, but

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.



Customer: replied 1 year ago.
Walk me through how to delete contacts on yahoo app
Expert:  Richard replied 1 year ago.

Of course.

You put a tick in the box next to all the contacts you want to delete, then click on the Trashcan with Delete next to it.

The contacts are then deleted.

Let me know how you go please.

Customer: replied 1 year ago.
How do I access contacts on app
Expert:  Richard replied 1 year ago.

This is all being done via your computer, you go on your computer to

And do it there.

Expert:  Richard replied 1 year ago.

How did you go Mark?

Customer: replied 1 year ago.
Turns out I have 850 contacts added
I am deleting them
Expert:  Richard replied 1 year ago.

ok, once they are deleted from here Mark, then the Phone will not pick them up again.

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you