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My kindle will not let me operate it. advised me to contact…

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My kindle will not let...
My kindle will not let me operate it. advised me to contact you. did you get info on new credit card for chgs
Submitted: 2 years ago.Category: Android Devices
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Answered in 4 minutes by:
1/20/2016
Android Device Expert: Randy Boman, Technician replied 2 years ago
Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 10,520
Experience: Android Tech
Verified

Hi, My name is***** will assist you. I am sorry to hear that you are having this issue.This is usually caused by a glitch in the firmware and can be resolved by a forced reboot, then your kindle will work normally again. Slide or press and hold the power switch for 40 second, then release. Then wait about 1 minute and power back on normally.
Please let me know if this does not work for you,

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Android Device Expert: Randy Boman, Technician replied 2 years ago

did that work for you?

Please let me know if you need more help.

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