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My kindle will not let me shop. I get a blank screen. It
My kindle will not let me shop. I get a blank screen. It allows me to type a book title on the search box but after showing the title of the desired book the screen goes blank again.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I have a D01200. When I press the start button, I get a
I have a D01200. When I press the start button, I get a screen showing the picture of the tops of the pencils and a heading showing the left arrow, shopping basket, search box etc. When I press the bu… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My kindle app on my phone has a whole collection of books,
My kindle app on my phone has a whole collection of books, not mine. There is no search or sync buttons Just start reading.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
i CANNOT OPEN MY KINDLE TO THE KINDLE BOOKSTORE. THE TECHNICIAN
i CANNOT OPEN MY KINDLE TO THE KINDLE BOOKSTORE. THE TECHNICIAN I SPOKE WITH SAYS THE KINDLE IS OLD AND HAS TO BE DONE VIA COMPUTER. I AM NOT VERY ADEPT WITH COMPUTERS SO IF THIS IS A DIFFICULT PROCES… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My Kindle was repaired locally because it wouldn't hold a charge
My Kindle was repaired locally because it wouldn't hold a charge which resulted in a complete new mother board. They transferred my books but now am no longer able to order new ones from the Kindle st… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have a Kindle Fire that is about two years old.....when it
I have a Kindle Fire that is about two years old.....when it is fully charged I can read a book for an hour or so but if I lay it down or power off when I come back the Kindle might show an 83% charge… read more
Steve
Steve
Chief Engineer
9 satisfied customers
My Kindle does not let me continue to read but goes to the
My Kindle does not let me continue to read but goes to the Kindle page. When I finally get to my book it goes back 20 or more pages from where I left off. Sometimes it just goes to a blank page. I tho… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
last two books purchased (latest today) appear on cloud, but
last two books purchased (latest today) appear on cloud, but cannot transfer to read Purchases made on Kindle, 3/29 and today, 4/6; Amazon charged, and books appeared on "Cloud." Cannot retrieve them … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I recently bought a refurbished kindle touch for my dad. Unfortunately,
I recently bought a refurbished kindle touch for my dad. Unfortunately, my great dane pup got to the package before I did, and "personalised" the kindle with a couple of tooth dents, but it still appe… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
out of the blue I cannot access the contents of my kindle.
out of the blue I cannot access the contents of my kindle. The settings on top [e.g turn off wireless , shop kindle store etc opens up but no response from titles !!! it is fully charged. but no menu … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
When I first got my kindle and set up "books Read" as a collection
When I first got my kindle and set up "books Read" as a collection and added finished books to that collection it Filed them there and took them out of the main list and when I turned the Kindle on "B… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Help:Hi I am fairly limited when it comes to tech but I am
Help: Hi I am fairly limited when it comes to tech but I am unable to figure out how to access the web. When I tap web I get a blank screen with exception of all the normal icons for home page, arrow,… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I down loaded a book via UBS and am unable to access the book.
I down loaded a book via UBS and am unable to access the book. According to the computer the book is in my kindle, but I can not access it. Nor am I able to access the kindle guide. All I am getting i… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I was reading a sample and decided to check out the store.
I was reading a sample and decided to check out the store. While perusing the store for quite a while a message appeared that I was without a wifi connection whichnis hard to believe because there are… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
HI, I have a kindle that I JUST bought a month ago. I am currently
HI, I have a kindle that I JUST bought a month ago. I am currently living on my sailboat and sailing around the world, hence the reason for the kindle, that way I didnt have to stock my boat with a to… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
Hello I try to install kindle for PC but the downloading
Hello I try to install kindle for PC but the downloading crashes when it reaches 99 % ! I have allso installed the Kindle for Android on my Galaxy note II but I dont know, not having an owner's manual… read more
Cris
Cris
63 satisfied customers
I have a touchtab 7 with android 4.0.4 which I am trying to
I have a touchtab 7 with android 4.0.4 which I am trying to use to read kindle ebooks. The app just shows blank pages though it does seem to be trying to operate… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
hi just got my kindle but jap text is up on the screen and
hi just got my kindle but jap text is up on the screen and cant get english text up or move of the jap text page… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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