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I have a new amazon fire and the wifi icon has an! to the
i have a new amazon fire and the wifi icon has an ! to the right where a small portion or the full icon designating full connection. My other computers and an iPad work well. The network in the settin… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
I have a Kindle fire for children. How do I recover the
I have a Kindle fire for children. How do I recover the password ***** parental controls? … read more
Ashik
Ashik
Master's Degree
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I am trying restore my kindle fire to factory settings and
I am trying restore my kindle fire to factory settings and it keeps getting stuck/frozen on the screen showing "shutting down" I have held down the off button and turned it off and back on many times … read more
Randy Boman
Randy Boman
Technician
10,725 satisfied customers
I cannot connect to Shop Kindle Store. Firmware Version is
I cannot connect to Shop Kindle Store. Firmware Version is 5.3.7.3. … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
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I am unable to connect to the Wi-Fi network Homenetwork23 on
I am unable to connect to the Wi-Fi network Homenetwork23 on my kindle paperwhite. I enter my password, but it will not accept it. I do not show any other networks available as I have in the past. I h… read more
Randy Boman
Randy Boman
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My Samsung galaxy S4 recently updated, and all of my photos
My Samsung galaxy S4 recently updated, and all of my photos are gone. Is there any possible way to recover them?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
My kindle fire HD is locked. I just bought it in January and
My kindle fire HD is locked. I just bought it in January and it has been working fine. Last night it locked up. I have the lady talking and she keeps saying Kindle Fire is locked but I hit the unlock … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
How can I unlock my kindle. Also, I cannot access my kindle.
how can I unlock my kindle. Also, I cannot access my kindle. icons won't slide. It keeps saying "poor wifi signal. however, I am sitting right infront of wifi device and all netwooks work fine.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
I have a kindle and i just purchased my daughter one. How do
i have a kindle and i just purchased my daughter one. How do i keep my info and books off of her kindle?… read more
Robert Preston
Robert Preston
Technician, Developer
Bachelor's Degree
5,943 satisfied customers
When IO open my kindle fire, i am asked password. I don't
When IO open my kindle fire, i am asked for a password. I don't know or have a password ***** I am asked to try again. Thus, I am unable to get to the carousel or any other feature of the kindle. I am… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,222 satisfied customers
my son's new Kindle Fire freetime is stuck in the freetime.
my son's new Kindle Fire freetime is stuck in the freetime. It tells me I need to set a pin from the lock page, when I hit next it informs me that I am not connected to wifi so I go to wifi settings w… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
My Kindle has been working great until 3 days ago when it said
My Kindle has been working great until 3 days ago when it said I had put parental controls on it and needed a password. I have no idea how this happened and no one here put any parental controls on it… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle fire is stuck on LOCK SCREEN PROFILES it is asking
my kindle fire is stuck on LOCK SCREEN PROFILES it is asking for a password ***** verify i am an adult this tablet is in my daughter's name (STEPHANIE MAC NEIL) it says that i previously set up freeti… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
My kindle will not let me register my Amazon account its tellin
My kindle will not let me register my Amazon account its tellin me I dont have a wifi connection and im olya bar sshort… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
someone locked my kindle hdx out and am unable to get it unlocked
someone locked my kindle hdx out and am unable to get it unlocked I have no password XXXXX do I do to be ableee to use my kindle again and get it unlocked?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I want to get a 7" Kindle Fire HD. What content and features
I want to get a 7" Kindle Fire HD. What content and features are available to Guam? Such as apps, movies, ebooks, FreeTime. Thank you.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
I have locked my tablet and do not recall the code as it has
I have locked my tablet and do not recall the code as it has been over 6 months since I used it. I have the Pandigital Star R70B200. Anyway to reset it?… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
I received a Kindle Fire for Christmas and, although I found
I received a Kindle Fire for Christmas and, although I found it to be much more complex to work than the others that my family have, I was able to download library books and other things. Now, however… read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

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Kriptokrit

Kriptokrit

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fbox

fbox

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Rod

Rod

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Bernie

Bernie

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6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

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Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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