How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 36606
Experience:  Android Systems Specialist
Type Your Android Devices Question Here...
Richard is online now
A new question is answered every 9 seconds

I have a zte valet cellphone that I had to reset to factory

Customer Question

I have a zte valet cellphone that I had to reset to factory defaults. Rebooted and trying to sign in to google (*****@******.***). First attempt received message 'This can take a few minutes'...and 16 hours later still trying to sign on. This morning, started over and it is the same thing all over.
Just trying to sign in to get my phone working.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you hold the power on the phone for 60 seconds then release.

Then power on the phone and tell me what it now does please.