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ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 17930
Experience:  Electronic Engineer
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I have only had this month but now it has locked me out of

Customer Question

I have only had this for a month but now it has locked me out of everything and I do not know how to unlock as it tells me my email and my pass word do not match optus can not help
Submitted: 1 year ago.
Category: Android Devices
Expert:  ITPeter replied 1 year ago.

Hi there,

If the phone says your email and password ***** not match then your account may have been compromised.

You will need to recover your email account at: https://www.google.com/accounts/recovery/