How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3167
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
Type Your Android Devices Question Here...
Answers by Eric is online now
A new question is answered every 9 seconds

I have upgraded my Samsung S4 (GT-I9705) to Lollipop (5.0.1)

Customer Question

I have upgraded my Samsung S4 (GT-I9705) to Lollipop (5.0.1) I have done a factory reset because of a problem with an app Runtastic PRO, which responds Login fail Please check your network settings. This app no longer provides data to the server. All other programs including Google and Facebook work OK. I have activated flight mode on and off without success. Any suggestions please? David
Submitted: 1 year ago.
Category: Android Devices
Expert:  Joel Kalman replied 1 year ago.

Hello. My name is ***** ***** I can help you with your problem. Please uninstall your application, restart your phone, and reinstall the application. Then try to login and please let me know what happens.