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Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 11038
Experience:  Personal Experience with many Android devices and versions
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I tried to restore my phone to factory reset and all I am

Customer Question

I tried to restore my phone to factory reset and all I am getting is talking. buttons not working please help.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Sounds you turned on Accessibility setting TalkBack. What is the model and make of your phone ?

Customer: replied 1 year ago.
Samsung galaxy5
Expert:  Ashik replied 1 year ago.

What is it showing now ? Is it stuck at welcome screen ?

Expert:  Ashik replied 1 year ago.

Since you tried to reset it factory settings, you can do it again using the following method.

Turn off the phone

Press and hold down Volume Up + Home + Power buttons at the same time for a few seconds.

Android system recovery will be loaded now

Select wipe data/factory reset. (Volume buttons to go up or down, select with Power button)

Select Yes — delete all user data.

Then select reboot system now

That should factory reset the phone. Let me know how it goes

Expert:  Ashik replied 1 year ago.

How is it going ?