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Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9794
Experience:  Android Tech
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My kindle shows this message - "Unified search stopped". How

Customer Question

My kindle shows this message - "Unified search stopped". How do I correct this?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Randy Boman replied 1 year ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

This may require doing a factory reset, we can try some other options first.

If the Silk Browser doesn't open or crashes when you use it, clear the application data.

Important: If you clear the application data, any saved information in the Silk Browser (such as site passwords or bookmarks) will be erased.

  1. Swipe down from the top of the screen and then tap More.
  2. Tap Applications, and then tap Installed Applications.
  3. Use the filter menu at the top of the screen to select All Applications.
  4. Tap Silk Browser, and then tap Clear data.
  5. Let me know if this helps please.