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robmpreston
robmpreston, Technician
Category: Android Devices
Satisfied Customers: 9561
Experience:  Development and troubleshooting Android Devoices, all versions.
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My LG G-Slate is prompting message "Do no power

Customer Question

Hi my LG G-Slate is prompting message "Do no power Down...Downloading now"I tried to shut down and restart the tablet. It starts again but do not have the email ID and password ***** the Tablet.
Can you help?
Submitted: 1 year ago.
Category: Android Devices
Expert:  robmpreston replied 1 year ago.

Hi,

So it sounds like you'll need to do a hard reset, then register it under a different email

  1. Power off the G Slate fully
  2. Hold down the Volume Down button and then press and hold the Power button at the same time
  3. Your G Slate will enter recovery mode
  4. Go down to the Wipe data / factory reset and select it
  5. Confirm to wipe the tablet
  6. Now reset and it will boot and you can register it under the different email

Thanks and please rate my answer before you go.