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ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 17273
Experience:  Electronic Engineer
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My Samsung phone won't take a charge. I put it on the

Customer Question

My Samsung phone won't take a charge. I put it on the charger and all that comes up is Verizon wireless I can't get into my contacts.
Submitted: 1 year ago.
Category: Android Devices
Expert:  ITPeter replied 1 year ago.

Hi there,

The charger may not be making a good connection with the phone.

Try cleaning out the charger port on the phone - you can use a vacuum cleaner for this, or a pin to pick out any hard debris.

Try using a different charging cable, ideally one that works ok with a different phone.

Let me know how you get on...