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Josh, Technician
Category: Android Devices
Satisfied Customers: 19403
Experience:  Android technician
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I have forgotten my password. would like to set a new one

Customer Question

I have forgotten my password. would like to set a new one
Submitted: 1 year ago.
Category: Android Devices
Customer: replied 1 year ago.
Have forgotten password ***** my kindle. Would like to set a new one. why is such a simple task so hard to get accomplished here?
Expert:  Joel Kalman replied 1 year ago.

You can go to and login there from your computer, using the same email address that you have used to set up your Kindle. Select the Forgot Password ***** and follow the instructions. A link will be sent to your email address which will allow you to reset your password.

If you are satisfied with my information and advice, please be sure to give me a Good or Excellent rating. If you are still having problems, please let me know. If you have any more questions, of if there is anything else I can do for you, please do not hesitate to ask. I am grateful for the opportunity to be of service.


Expert:  Josh replied 1 year ago.


Which password ***** you needing help with? The Kindle has 3 passwords that are associated with it -- Wi-Fi password, Amazon account password, or Kindle is locked password.

Expert:  Josh replied 1 year ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.