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Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 11057
Experience:  Personal Experience with many Android devices and versions
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I had to reset my tablet to factory settings. I have

Customer Question

Hi, I had to reset my tablet to factory settings. I have Internet, but when I try to upload apps it says cannot retrieve info from server.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What is the model and make of your tablet ?

Expert:  Ashik replied 1 year ago.

Go to Settings > Apps or Applications or Applications Manager. Swipe to All tab (next to Downloaded, Running etc tabs). Find Google Services Framework. Select it and force stop it. Then tap Clear Data and Clear Cache.

Then find Play Store. Select it. Tap Clear Data. Restart your tablet.

Then check Play Store and try downloading some apps. Please let me know if that didn't work, so we can continue troubleshooting.