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Category: Android Devices
Satisfied Customers: 3167
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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My Android phone's hotspot won't work. I called Sprint to

Customer Question

Hi! My Android phone's hotspot won't work. I called Sprint to troubleshoot it and I did too many times to no avail. The error message reads, "Cannot connect to Network"!
Submitted: 1 year ago.
Category: Android Devices
Expert:  Joel Kalman replied 1 year ago.

Hello. My name is ***** ***** I can help you with your problem. First, I will need more information. Was you phone originally purchased from Sprint or transferred from another network?

Second, have you added hotspot service to your data plan, and do you have at least a 2 GB plan