How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ITPeter Your Own Question
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 17911
Experience:  Electronic Engineer
Type Your Android Devices Question Here...
ITPeter is online now
A new question is answered every 9 seconds

Kindle Fire has become non-functional, except and Off. My

Customer Question

Kindle Fire has become non-functional, except for On and Off. My carousel of my books is not visible and background scrolls uncontrollably right to left.
These Dialog Boxes appear when I attempt to operate it: #1; "System UIDs. Inconsistent UIDs on the system are inconsistent, you need to wipe your data partition or your device will be unstable." #2; "Sorry, The process has stopped unexpectedly." #3; "Sorry, The application Kindle Keyboard ( method.latin) has stopped unexpectedly. Please try again." #4; "Sorry, The application Skype WiFi ( has stopped unexpectedly. Please try again."
Restarting the Kindle Fire has not restored functionality. Responding to the dialog box, does not restore functionality.
Submitted: 1 year ago.
Category: Android Devices
Customer: replied 1 year ago.
Kindle Fire Model No D01400
Expert:  ITPeter replied 1 year ago.

Hi there,

Slide and hold the power button for 20 seconds to do a soft reset.

Let me know if that helps..