Android Questions? Ask Android Device Experts for Answers ASAP
Hi there and welcome
When you chose to fix the problem, what exactly happened?
And what is it on the Kindle that you do not wish to lose?
Ok, you will have to choose the second option.
Books that you have purchased you will not need to purchase again, as with apps, you will need to just download and install them again.
I am concerned it may not run the second option, but let me the results please.