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Category: Android Devices
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Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I had not used my Kindle since my daughter died three years

Customer Question

I had not used my Kindle since my daughter died three years ago. We used to sit and read together. I ordered Kindle books reference # *****; 0833; 6051; 3685; and 3229 in September. They have come through on my credit card bill but I can not get them to come to Mary's Kindle. What am I doing wrong. The wi-fi is on now on the Kindle. What is next?
Submitted: 1 year ago.
Category: Android Devices
Expert:  p0llinate replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Is this kindle registered to the same account that they were purchased under? That is to say, do you have your own separate kindle account, or did you share one with your daughter?