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Category: Android Devices
Satisfied Customers: 3163
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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When I try to get on the web through my Belkin modem, I'm

Customer Question

when I try to get on the web through my Belkin modem, I'm told (in Red)'Authentication problem. How do I get past this.Can't do much with it this way!! I have always been able to use this set-up in the past
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What's the model of your tablet?

What's the model of your Belkin modem/router device?

Was there any change recently that may have caused this issue?

When you go to Settings -> Wi-Fi option on the tablet in order to connect to your wi-fi/wireless network name, does it ask for a password? If yes, do you know how to check / confirm your wi-fi/wireless password/key/passphrase?

Do you have also a laptop/wireless computer that is currently able to connected via wireless? If so, does it have Windows xp, vista, or 7, 8, or Mac?

Please reply at the box below. Thank you.