Android Questions? Ask Android Device Experts for Answers ASAP
You can try to recover your Google Account password *****:
If that doesn't work, you will need to reset the phone and create a new account.
There is no way to crack this security feature.
However, the recovery process should work for you.
Let me know how it goes.
As you are unable to unlock the security on the phone, it must be reset and you will lose everything that is on it - this is a security precaution in case your phone gets stolen, and there is no other workaround except the recovery method. Otherwise, there would be no point in the phones having this security feature if you could get around it.
To create a new Google account, go to
The two accounts cannot be synced if you cannot access the old account - again this is for security reasons.